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Solution

ESET business product in Limited Support status

This article applies to an ESET product version that is currently in Limited Support status and is scheduled to reach End of Life status soon.

For a complete list of supported products and support level definitions, review the ESET End of Life Policy for business products.

Upgrade ESET business products.

 System Requirements and Installation Prerequisites

Complete each prerequisite before proceeding to step 2.

On your intended ESMC Server machine:

  • Verify that all required ports are open and available.
  • Install Java Runtime Environment with the same bitness as your Tomcat installation (64-bit).
    Public updates for Oracle Java SE 8 require a paid license after January 2019

    Starting January 2019, Oracle JAVA SE 8 public updates for business, commercial or production use will require a commercial license. If you do not purchase a JAVA SE subscription, you can use this guide to transition to a no-cost alternative. This change only affects installation on Windows platforms.

  • Install the .NET 4 if you are going to install the MS SQL Express using the ESMC 7.2 All-in-one installer.
  • Determine if you have a database configured for use with ESMC Server. Note that Maria DB is not supported by ESMC. Microsoft SQL Server Express is included with the installer. We also recommend Microsoft SQL Server or MySQL (versions 5.6, 5.7, 8.0).

 Install ESET Security Management Center (ESMC) Server

Install ESET Security Management Center Server. When ESMC Server is installed, continue to Step 3 below.

 Add Client Computers

Add client computers to the ESET Security Management Center. Once you have successfully added all client computers, continue to Step 4 below.

 Deploy the ESET Management Agent

Small-to-medium businesses: Follow our deployment instructions for client operating system(s) in your network:

Enterprise Deployment: Many large networks use GPO or SCCM, see our instructions to deploy ESET Management Agent to your network using one of these methods.

Once you have successfully deployed the ESET Management Agent to all endpoints, continue to Step 5 below.

 Install ESET Solutions on Client Computers

Deploy ESET endpoint products to your client computers. Once you have successfully installed ESET solutions on all client computers, continue to Step 6 below.

 Post Installation Tasks

Congratulations! You are now ready to manage your network using ESET Security Management Center (ESMC). The following articles will assist you in the completion of post installation tasks:

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