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Issue

ESET business product in Limited Support status

This article applies to an ESET product version that is currently in Limited Support status and is scheduled to reach End of Life status soon.

For a complete list of supported products and support level definitions, review the ESET End of Life Policy for business products.

Upgrade ESET business products.

Required user permissions

This article assumes that you have the appropriate access rights and permissions to perform the tasks below.

If you use the default Administrator user or are unable to perform the tasks below (the option is unavailable), create a second administrator user with all access rights.

  • Upgrade ESET Endpoint Security or ESET Endpoint Antivirus to the latest version
  • Deploy ESET solutions to clients remotely using the software install task or Live Installer method

Solution

Getting Started with ESMC: Step 5 of 6

This article applies to the following operating systems:

 Windows 7/Vista/XP users |  Windows 10 users |  Windows 8 users |  macOS users |  Android users |  Linux users

← Deploy ESET Management Agent | Post installation tasks Video Tutorial

  1. Open ESET Security Management Center Web Console (ESMC Web Console) in your web browser and log in.
  2. Click Tasks → expand Operating system → select Software Install → click New and select Client Task.
Figure 1-1
  1. In the Basic settings section, type a Name for your installation task and optionally a Description. The Task drop-down menu will automatically be set to Software Install.
Figure 1-2
  1. Click the Settings section.
    Linux installations

    You can add the –skip-license parameter to the Installation parameters field to skip the display of the ESET End-user license agreement (EULA). If you wish to view the EULA before agreeing to it, do not use this parameter.

  2. Installing a new product: If you are installing a new product, click Select next to ESET license, then select the license you will use to activate the ESET products that will be sent to the client computers and click OK.

    Upgrading an activated product: If you are running an upgrade installation on a previously activated product, do not select the license. If you have not yet added product licenses, click here for instructions to add product licenses in ESMC.

Figure 1-3
  1. Under Package to install, there are two options to select the package that will be installed on target clients.

To install a package from the repository:

  1.  Click <Choose package>.
Figure 1-4

b. Select the ESET product that you want to install on client computers and click OK.

Figure 1-5

c. Check for the latest version of your ESET business products.

d. Select the check box next to I accept the terms of the application End User License Agreement and acknowledge the Privacy Policy and proceed to step 7.

To install a package by entering the target URL:

  1. Select Install by direct package URL and type the package URL into the corresponding field.

b. Check for the latest version of your ESET business products.

c. Select the check boxes next to I accept the terms of the application End User License Agreement and Automatically reboot when needed.

Figure 1-6
  1. Click Summary → Finish.
Figure 1-7
  1. When prompted, click Create Trigger.
Figure 1-8
  1. Type a name for the trigger into the Trigger Description field.
Figure 1-9
  1. Click Target and click Add computers or Add groups, depending on your preference.
Figure 1-10
  1. Select the check boxes next to the computers or groups you want to send this task to and click OK.
Figure 1-11
  1. Click Trigger, select your desired option from the Trigger type drop-down menu and click Finish.
Figure 1-12
  1. Send an activation task to the computers on which you installed ESET endpoint products so that they can begin receiving regular updates.
  2. If you are performing a new installation of ESMC, proceed to Step 6, post installation tasks.
macOS users

System Extension Blocked messages can be resolved by updating system preferences.

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