• Verify that the latest detection engine and modules updates have been received by client workstations

To see the current Version of the Detection engine, visit https://www.virusradar.com/en/update/info/.

• Check the version of the Detection engine that is installed on client computers
• Generate a report to view the Detection engine version that is installed on client computers
•  View instructions for ESET home products

By default, ESET products check for product modules updates every hour and receive new detection engine updates at least once a day. If a client workstation has not yet downloaded the latest detection engine update, you can trigger the update manually by following the steps in this article.

 Endpoint users: Perform these steps on individual client workstations

 Alternative method: Create a report template

Check the version of the Detection engine installed on client workstations from ESET Remote Administrator:

1. Open ESET Remote Administrator Web Console (ERA Web Console) in your web browser and log in.
2. Click Computers and select the group of computers you want to check (in this example, the Windows group is selected).
3. The modules update status is located in the Modules column. If you see Not Updated  in this column, click that client and select Update Modules from the context menu. Client workstations will download the latest modules update once this task is executed.

Figure 1-1
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4. To see the detection engine version installed on a client, click the desired client and click Show Details. The version number of the detection engine on a given client is displayed in the Overview section next to Virus Signature Database. The other program module versions installed on the client cannot be viewed from ESET Remote Administrator 6.x, however they can be viewed from the ESET product GUI on the client.

Figure 1-2
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Create a report to view the version of the Detection engine installed on endpoint computers

1. Open ESET Remote Administrator Web Console (ERA Web Console) in your web browser and log in.
2. Click Reports  → Computers.
3. Click Report Templates → New Report Template.
   

   Figure 2-1
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4. Type a name into the Name field (“Check VSD version,” in this example).
   

   Figure 2-2
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5. Expand Chart and select the check box(es) next to Display Table and/or Display Chart, depending on how you want this report to be displayed in your ERA Web Console Dashboard.
   

   Figure 2-3
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6. Expand Data and click +Add Column.
   

   Figure 2-4
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7. Expand Computer → Computer name, select Computer name, and then click OK.
   

   Figure 2-5

8. Click Add Column.
9. Expand Virus signature database, select Database date, and then click OK.
   

   Figure 2-6

10. Click Add Column.
11. Expand Virus signature database, select Database version, and then click OK.
    

    Figure 2-7

12. Click Finish.
    

    Figure 2-8

13. Click Reports, expand Computers, select the report you created in the steps above (“Check VSD version,” in this example), and then click Generate Now.
    

    Figure 2-9

14. A report will be generated that displays a list of all client computers, the version of the detection engine installed, and the date of the detection engine. You can now view this report at any time.