Issue “ESET found a threat and can’t delete it” notification Your ESET product has detected a virus in the Java cache directory Details A cache directory is a temporary storage location. When your browser runs an applet or application, Java stores files in its cache directory for better performance. Typically your system empties the cache […]
Articles Tagged: fix eset for home
[KB537] Undocumented Serious Error in ESET Windows home products
Issue Undocumented Serious Error 0x101a Undocumented Serious Error 0x1106 Cannot update the detection engine Solution Before you begin Make sure you are using the latest version of your ESET product Many of the issues you might be experiencing with your ESET product have been resolved in the latest version. We highly recommend that you upgrade to […]
[KB3546] ESET Mobile Security for Android displays “Please check your internet connectivity and try again”
Issue You receive a “no internet connection” error and cannot update detection modules Solution From the home screen of your Android device, tap Settings → Apps & Notifications → ESET Mobile Security. Figure 1-1 Tap Storage → Clear cache. Figure 1-2 Perform a manual update of the virus signature database to verify that the issue has been resolved. Languages Deutsch Español Français Last Updated: Feb […]
[KB3173] Error downloading file and cannot update modules in ESET Cyber Security or ESET Cyber Security Pro
Details When installing or upgrading to version 6.9.60 of ESET Cyber Security or ESET Cyber Security Pro, users must have mac OS 10.12 or newer installed. Issue You receive a “General Compiler Error” message after recently upgrading to a new version of ESET Cyber Security Solution Are you a Windows user? Open the main program […]
[KB6861] ESET Management Agent deployment troubleshooting (ESET)
Issue Several reasons Agent deployment can fail Determine what caused ESET Management Agent deployment to fail Push installations hang at “In Progress” Cannot deploy the ESET Management Agent to a Mac computer For registry permissions issues, review HKEY_LOCAL_MACHINE permissions. Solution Reasons Agent deployment can fail For more information on Agent deployment failure, refer to: Requirements for […]
[KB5667] ESET Remote Administrator repository is not working (6.x)
Issue ESET business product no longer supported This article applies to an ESET product version that is currently in End of Life status and is no longer supported. The content in this article is no longer updated. For a complete list of supported products and support level definitions, review the ESET End of Life policy for […]
[KB6011] “Profile Installation Failed” when enrolling iOS device
Issue ESET business product no longer supported This article applies to an ESET product version that is currently in End of Life status and is no longer supported. The content in this article is no longer updated. For a complete list of supported products and support level definitions, review the ESET End of Life policy for […]
[KB3630] Agent deployment troubleshooting ESET Remote Administrator (6.x)
Issue ESET business product no longer supported This article applies to an ESET product version that is currently in End of Life status and is no longer supported. The content in this article is no longer updated. For a complete list of supported products and support level definitions, review the ESET End of Life policy for […]
[KB3189] Resolve modules update errors in ESET Windows home products
Issue You are unable to activate your ESET product after receiving an automatic upgrade You receive the “General Compiler Error” message after upgrading to a new version of the ESET Windows home product Your ESET product displays the message “Modules update failed” as shown below: Solution Make sure that you have the latest version of […]
[KB7363] “License expired” message continues to appear in ESET Password Manager
Issue “License expired” displayed in ESET Password Manager Move the Password Store to a new ESET license Details After license expiration, your Password Manager account will be closed. Closing your account will delete all data. You will be unable to recover any data once your account is deleted. If you are the license owner and […]