Issue
ESET business product no longer supported
This article applies to an ESET product version that is currently in End of Life status and is no longer supported. The content in this article is no longer updated.
For a complete list of supported products and support level definitions, review the ESET End of Life policy for business products.
- Set up automated emails containing specific reports generated in the ESET Remote Administrator Web Console (ERA Web Console)
- Export a report from ESET Remote Administrator Console in PDF, PS or CSV format
- Configure SMTP client threat notifications in ESET Remote Administrator 6.x
Solution
Video tutorial
Prerequisites
Make sure SMTP Server is configured.
- Open ESET Remote Administrator Web Console (ERA Web Console) in your web browser and log in.
- Click Admin
→ Server Tasks → Generate Report → New.
Figure 1-1
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- Give your new task a Name and make sure Generate Report is selected from Task drop-down menu.
Figure 1-2
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- Expand the Settings section, click Add Report Template, click the report template that you want to use and then click OK.
Creating a new report template in ERA 6.5
If you do not have report templates in your home group, continue with one of these steps:- Create a new report template
- Request that your Administrator duplicate the report template to your home group
Figure 1-3
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- Select the check box next to Send email and type the email address that you want reports sent to into the Send To field. By default, reports will be attached in PDF format. To use a different file format, click Show Print Options and select the file format for your report from the Output Format drop-down menu.
To export your report as a PDF, PS, or CSV file
To export your report as a PDF, PS, or CSV file, select the check box next to Save to file, click Show Print Options, specify the Relative File Path that you want to export the file to and then select the file format for your report from the Output Format drop-down menu. The email and file export options can be used at the same time. Click here to view a screenshot. The user must have Export report to file permission for this action.
- Type the subject line that report emails will use into the Subject field. If you want to include additional text in the emails, type it into the Message Contents field.
- Selectthe check box next to Send Email If Report Is Empty if you still want to receive emails when the report contains no information.
Figure 1-4
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- Expand the Summary section to review the details of your new task. Click Finish when you are done making changes.
Figure 1-5
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