• Configure your ESET product to automatically email administrators or other users when threats are detected in your network

You can use ESET Remote Administrator to configure SMTP settings on client workstations so that threat or event notification emails are sent to a designated email address. You can also configure ESET endpoint settings to send SMTP messages from client workstations.

Prerequisites

Make sure SMTP Server is configured.

 Endpoint users: Perform these steps on individual client workstations

There are two methods for configuring threat notifications using ESET Remote Administrator:

• Configure server notifications
• Use a policy

Configure SMTP threat notifications using server notifications

1. Open ESET Remote Administrator Web Console (ERA Web Console) in your web browser and log in.
2. Click Admin → Notifications, select the check box next to the notification you want to configure and then click Edit notification (in this example, Malware outbreak alert (percentage criteria) is selected).

   

   Figure 1-1
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3. Expand Distribution and type the email address you want this notification sent to into the Email Addresses field. Delimit multiple email addresses using a comma.

   Optional settings

   Expand Basic and modify the name and description of the email notification.
   Expand Configuration and modify the text of the email notification in the Message field.
   Expand Notification Template and modify the email template to be used for this notification.
   Expand Advanced Settings – Throttling and further refine the volume and frequency of your notifications based on statistical and time-based triggers.

4. Click Finish. Repeat the steps above to configure the other Notifications listed in step 2.

   

   Figure 1-2
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Configure SMTP threat notifications using a policy

1. Open ESET Remote Administrator Web Console (ERA Web Console) in your web browser and log in.
2. Click Admin → Policies, select the policy you want to set up SMTP threat notifications for and then click Policies → Edit.

Figure 2-1
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3. Expand Settings and click Tools → Email notifications.
4. Type your server address into the SMTP server field, as well as the username and password needed for authentication (if necessary).
5. Type the email address you want notifications to be sent to in the Recipient address field; type the email address that you want to be displayed as the sender in the Sender address field.
6. Select your desired verbosity level from the Minimum verbosity for notifications drop-down menu. Click here for more information about verbosity levels.

   

   Figure 2-2
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7. In the Message Formatsection, you can modify the format of the SMTP threat notification emails that are generated in the Format of event messages and Format of threat warning messages fields.
   

   Figure 2-3
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8. Click Finish to save the policy.

All clients assigned to this policy will now send SMTP threat notifications to the email address you specified in step 5.