How to Configure K7 Data Locker Feature 0 (0)

Description:- Data Locker protects data in user-configured areas by allowing changes from trusted applications only. This acts as an additional protective layer against ransomware attacks. How to configure data locker feature to protect your data from a ransomware attack. Steps to follow: 1. Kindly Open K7 Application > click on settings. 2. Kindly click on […]

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One or More Update file downloaded is corrupted (K7 computing) 0 (0)

Scenario: Error “One or More Update file downloaded is corrupted prompts while updating. Steps to follow: Verify the “Downloads” folder under “C:Program FilesK7 ComputingK7TSecurityUpdatesDownloads“ is accessible If it is accessible, delete all the files in “Downloads” folder in K7 directory from Safe mode. (Do not delete the folder) Restart system in normal mode and update K7. If Downloads […]

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How to Update The Product (K7 computing) 0 (0)

To update K7 home products, kindly follow the below procedure. Please Connect Internet and make sure there is no restrictions such as firewall such as Fortigate, cyberroam etc. Open the K7 Product -> Click on Update -> Click on Run update now, to update the product. Incase if you are using any proxy or firewall, […]

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Unable to update K7 product – REBOOT PENDING 0 (0)

Scenario: Unable to update K7 product, “Click here to reboot now”  – After successfully updating/restarting – REBOOT PENDING Step 1: Open registry by opening Run > Type ” Regedit ” and hit enter. Step 2: Kindly visit this registry location: HKEY_LOCAL_MACHINESOFTWAREK7 ComputingK7TotalSecurityCommonInfoUpdates Step 3: Change the Reboot Pending value to 0 and close the registry editor. […]

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K7 Product is not updating Automatically 0 (0)

Scenario:  K7 Product not updating automatically the user needs to run the update manually. Steps to follow: 1. Please open the K7 Software and click on update > Configure Update. 2. Please select “Automatically check for update” after connecting to the internet then click on ok. 3. The K7 product will update automatically once the system connects to the […]

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Shows incorrect Expiry Date in the product (K7 computing) 0 (0)

Scenario:  When system date and time is incorrect or if you activated a trail version. Steps to Follow: Check system date and time. If it’s correct, probably you would have activated trail key. Please open K7 from the desktop icon Click on Support > Activate Enter all the details and proceed with activation without choosing […]

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Lost the serial key (K7 computing) 0 (0)

Description: – Incase if you had lost the serial key and would like to recover the serial key again. Steps to follow: Please click on the below link to get the serial number if you have already activated it. https://www.k7computing.com/accounts/SignIn Once the page got open. Please enter the wp-signup.phped Email id and the Password in which the […]

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