Scenario: Unable to update the K7 Product using offline updater tool, downloaded from K7 Website.
Steps to follow:-
1. This will occur if there is no Digital Signature in the package which user downloaded.
2. This might also occur due to slow internet connection or frequent disconnection internet, download might interrupt before it completes.
3. Such cases, kindly re-download the K7 Offline updater tool using a reliable internet connection from the below link.
Kindly click on the below link and download “K7 Offline Updater”
4. Click on save when it prompts and run that file on the computer where you want to update.
Note: If the issue persists or you need any assistance, you may raise a ticket at Submit a Ticket, and Our Support Team will get in touch with you shortly to assist you.