Issue
ESET business product no longer supported
This article applies to an ESET product version that is currently in End of Life status and is no longer supported. The content in this article is no longer updated.
For a complete list of supported products and support level definitions, review the ESET End of Life policy for business products.
- ESET program settings are not password-protected on client workstations
- Remove the password from client workstations that are already password-protected
- The steps in this article are for ESET Remote Administrator version 6.1.2227 and later (and ESET File Security for Microsoft Windows Server 6.2.x and later).
Solution
Endpoint users: Perform these steps on individual client workstations
- Open ESET Remote Administrator Web Console (ERA Web Console) in your web browser and log in.
- Click Admin
→ Policies and then select the policy that you want to modify. - Click Policies → Edit.
Figure 1-1
Click the image to view larger in new window - Expand Settings and select ESET Endpoint for Windows from the drop-down menu.
Figure 1-2
Click the image to view larger in new window - Click User Interface, expand Access Setup, and then click the slider bar next to Password protect settings.
Removing passwords from client workstations
If you are creating/editing a policy to remove password protection on client workstations, first click the slider bar to enable Password protect settings and then click it again to disable them. This is a necessary step to ensure that the password protection is removed from client workstations. Continue to step 7.
Figure 1-3
Click the image to view larger in new window - Type the password in the New password and Confirm password fields. Click OK to save your changes.
Figure 1-4
- Click Finish to save your changes. Client computers assigned to this policy will receive the changes the next time they check in to the ESET Remote Administrator Server. Assign a policy.
Figure 1-5
Click the image to view larger in new window