Summary Use this article if: You want to learn more about the McAfee Identity Monitoring services You think your email addresses, passwords, or other personal information is on the dark web More resources: To learn more about our new personal protection apps and services, visit the McAfee Security product page. As online security threats grow, it’s important […]
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What is the dark web? (McAfee)
Summary Use this article if: You want to learn more about the dark web You think your email addresses, passwords, or other personal information is on the dark web You want to learn more about the McAfee Security app More resources: Visit the McAfee Security product page to learn more about the app and its features, and for […]
Introduction to the McAfee Protection Center
Summary Protection Center is a central hub that allows you to access and manage your McAfee protection from any of your devices and web browsers. That means you can access and configure your McAfee protection wherever you are, without needing to install an app first. All you need is a web browser running on a connected […]
Introduction to the Protection Score (McAfee)
Summary Your McAfee Protection Score lets you see at a glance how well you are protected from online threats. The Protection Score has some similarities to a credit score where, the higher the score, the better you’re doing. So aim to keep your Protection Score as close to 1000 as you can. To learn more, including how you can […]
How to get the complete LiveSafe – Internet Security on a Dell PC (McAfee)
Summary Customers who buy a Dell computer with Windows 7 or 8, are entitled to a McAfee LiveSafe – Internet Security 13.x (or later) subscription. The software comes preinstalled on Dell computers and protects your computer, but is not yet activated or fully set up. As part of the Dell out-of-box experience (OOBE), your McAfee software configures […]
McAfee Website Payment Error Message: Page cannot be displayed
Summary You might have been redirected to this article after trying to make a financial transaction, or update your billing information on the McAfee website. From June 18, 2018, McAfee no longer allows customers to connect to our websites to make purchases or update billing information, if the computer being used does not support Transport Layer Security […]
McAfee Subscription Purchases: Common Questions
Summary How do I purchase a new McAfee subscription? For help purchasing a McAfee subscription, choose the correct phone number for your region on the Contact Us page. If you prefer to purchase online through the McAfee website: Go to home.mcafee.com. Mouse over Products. Select the product that you want to purchase. Click Buy Now. Verify that the product in your […]
How to deactivate an existing PC’s McAfee software license
Problem If you have installed your McAfee software on the maximum number of computers for the number of licenses that you purchased, you are not allowed to install the software on more computers. To install your software on another computer, you must purchase more licenses or transfer a license to your new computer. Before you can transfer […]
How to update or remove your credit card information (McAfee)
Summary Use this article if: You want to update the credit card linked to your McAfee account on home.mcafee.com. Having up-to-date billing details in your account allows you to use our Auto-Renewal feature. Auto-Renewal makes sure that you are never left unprotected by an expired product subscription. NOTE: To remove your credit card completely from your McAfee account, […]
FAQs for subscription renewals with McAfee consumer software
Summary Use this article if: You want to learn more about McAfee product subscriptions, and subscription renewals. You are about to renew a McAfee consumer product subscription, or are considering subscribing. NOTE: If you have questions that are not answered by this article, contact Customer Service. To learn how to manage your Auto-Renewal settings, view this video. Or, view […]