Summary McAfee Security and the older McAfee Mobile Security products, protect your mobile devices and personal data from cyberthreats, unsecured networks, and malicious apps. These two McAfee apps support most of the commonly used Android versions available on several devices. But because customized versions of Android are installed on certain devices, some McAfee features are restricted. […]
Problem Apple released macOS 11 (Big Sur) on 12 November 2020. If you have an older version of McAfee security software for macOS installed, and you upgrade to Big Sur, you see the following message: System Extension Blocked. A program tried to load a new system extension(s) signed by “McAfee, Inc.” that need to be […]
Summary At McAfee, we strive to provide our customers with best-in-class products and Technical Support. McAfee is aware of websites that claim to offer McAfee Technical Support when they are not affiliated with, associated with, or endorsed by McAfee. The best way to guarantee that you receive official McAfee Technical Support is to avoid these other websites, and go straight to […]
Summary Stinger is a standalone utility created by McAfee to detect and remove specific viruses. It is not a substitute for full antivirus protection. Instead, it is a tool that helps you clean an infected computer of specific known threats. Stinger uses a McAfee technology called Global Threat Intelligence (GTI) to identify dangerous websites. GTI constantly monitors […]
Problem When you try to activate your McAfee subscription, activation fails and you see the following error message: Key already in use NOTE: You must always activate your McAfee product at: https://www.mcafee.com/activate. Solution Contact Technical Support if you see this message. This issue can happen if you have previously tried to redeem or use your activation code on a fake McAfee website. […]
Summary McAfee VPN (Virtual Private Network) provides bank-grade encryption and private browsing to protect your online activities and data from cybercriminals. Follow the steps below to activate and use McAfee VPN. NOTES: When Auto-Renewal is turned on, McAfee VPN is available to customers with an active subscription for Total Protection or LiveSafe. To learn more, see TS102648 – How to change or cancel Auto-Renewal of McAfee […]
Summary Use this article if: You are in the United Kingdom (UK). This article only applies to UK customers. You want to learn about getting a refund for your McAfee product. NOTE: If you are not in the UK, view the standard McAfee Consumer products refund policy McAfee Refund Policy This article only applies to UK customers. If you are not […]
Summary Use this article if: You want to activate the subscription for the McAfee software that came preinstalled on your new Microsoft Windows PC. McAfee strongly recommends that you wp-signup.php using your current email address. If you ever need to reset your password, we send an email to the address you used to wp-signup.php. NOTE: If you can’t […]
Summary This article provides help when you want to upgrade the operating system on your computer (for example, from Windows 7 to Windows 8.x). Also, use this advice if you plan to use the Microsoft System Restore feature. For best results, remove your McAfee security products before you upgrade your operating system or use Microsoft System Restore. You will reinstall your […]
Summary McAfee Personal Security is a Universal Windows Platform (UWP) security app that is designed to work in Windows 10 S. There are two versions of the app: a free version, and a subscription-based version. Both versions of McAfee Personal Security provide an easy way for you to install or use: McAfee True Key—auto-saves and enters your passwords into your […]