Issue
ESET business product in Limited Support status
This article applies to an ESET product version that is currently in Limited Support status and is scheduled to reach End of Life status soon.
For a complete list of supported products and support level definitions, review the ESET End of Life Policy for business products.
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“Your device is outdated” error message
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“It is not guaranteed that your device remains protected with your outdated version of ESET product. Update to newer version of Endpoint Security/Antivirus to ensure full protection, see your options”
Fig. 1-1
Because both ESET’s SHA-1 and SHA-256 code signing certificates are expiring in a short timespan, ESET has obtained replacement certificates to sign binaries of its Windows products. However, some versions of ESET products released before October 2017 were not ready for a certificate switch. Therefore, users of those products will need to perform an upgrade to a later product version that supports such certificate replacement.
- For more information, see ESET Customer Advisory 2019-0008.
Solution
In order to continue receiving updates after July 20, 2019, users of older ESET Endpoint products need to upgrade to a version that supports seamless certificate switch.
Affected products
ESET Endpoint Security, ESET Endpoint Antivirus
- 6.6.0.0 – 6.6.2063.x
Visit the links below to see your upgrade options:
- I have ESET Endpoint Security version 6.6 or below
- I have ESET Endpoint Antivirus version 6.6 or below
Which ESET product version do I have?
Read the following ESET Knowledgebase article to determine which ESET product do you have and whether you have the latest version.
Why to use the latest version
Each new version of ESET products feature many bugfixes and improvements. Existing customers with a valid license for an ESET product may upgrade to the latest version of the same product for free.
Editor by : BEST Antivirus KBS Team