Unable to access shared Printer/Folder in the network after installing Quick Heal Software (Troubleshoot)

Description: 

This guide would help you to configure the settings where unable to access shared Printer/Folder in the network after installing Quick Heal Software.

Let’s do the settings where unable to access shared Printer/Folder in the network after installing Quick Heal Software as below

• Open Quick Heal Software -> Click on Internet & Network.

• Click on Firewall Protection.

• Click on Configure option of Advance scan settings.

• By default setting is as below:                    Network Profile can be Work/Public etc.                    In this case, Network Profile is Work & by default setting for Work Profile as below:

                      Stealth Mode is ON

                      File & Printer Sharing is ON

• Make stealth Mode as OFF And File & Printer Sharing is ON for available Network Profile.   In this case, Network Profile is Work so Stealth Mode is OFF & File & Printer Sharing is ON  for Work.

• Click on Traffic Rules -> Select ICMP -> Double click on ICMP.

• Click on Next.

• Select option as per requirement & click on next or keep default option selected & click on next.

• By default setting is as below :

• Make the mark on In and Out checkbox & Click on Finish.

• After that click on OK.

• Save Changes.

Source : Official Quick Heal Brand
Editor by : BEST Antivirus KBS Team