Issue Google Cloud Messaging (GCM) communication protocol is being deprecated and is being replaced by Firebase Cloud Messaging (FCM) communication protocol. Google Cloud Messaging (GCM) communication protocol is being deprecated on May 29, 2019. After this date, the communication between MDM and ESET Endpoint Security for Android on managed devices is no longer guaranteed. Details On […]
Articles Tagged: eset for business
[KB2592] How do I grant a user administrator privileges in Mac OS X? (ESET)
Issue Change user privilege settings so that you can edit your Username, Password and configuration settings in ESET home products for macOS and ESET business products for macOS Details If you cannot view or change your Username and Password, configuration settings or other options are unavailable in your ESET product for Mac, you may not […]
[KB3696] Deploy the ERA Agent to a macOS client using Agent Live Installer (6.x)
Issue ESET business product no longer supported This article applies to an ESET product version that is currently in End of Life status and is no longer supported. The content in this article is no longer updated. For a complete list of supported products and support level definitions, review the ESET End of Life policy for […]
[KB6749] ESET Security Management Center repository is not working (7.x)
Issue ESET business product in Limited Support status This article applies to an ESET product version that is currently in Limited Support status and is scheduled to reach End of Life status soon. For a complete list of supported products and support level definitions, review the ESET End of Life Policy for business products. Upgrade ESET […]
[KB7464] I did not receive email about registration or change of an ESET online service
Issue You do not receive an email after you reset your ESET Business Account (EBA) or ESET MSP Administrator (EMA) account password or activated two-factor authentication or activated a related service You changed your email address wp-signup.phped with EBA or EMA but did not receive the confirmation email You submitted some license-related requests to your […]
[KB3017] Why should I upgrade to ESET Server Security for Microsoft Windows Server 8.x?
Issue Which ESET product should be used to protect Windows servers? Upgrading to ESET Server Security ESET renamed server products In the latest 8.x release, ESET changed the name of ESET File Security products to ESET Server Security products. Solution ESET Server Security for Windows 8.x is designed specifically to protect servers (domain controller) in network […]
[KB3607] Migrate ESET Remote Administrator from version 5 to version 6
Issue ESET business product no longer supported This article applies to an ESET product version that is currently in End of Life status and is no longer supported. The content in this article is no longer updated. For a complete list of supported products and support level definitions, review the ESET End of Life policy for […]
[KB7701] Upgrade ESET Remote Administrator 6.5 or ESET Security Management Center 7.x to ESET PROTECT 8 via Web Console
Issue ESET business product in Limited Support status This article applies to an ESET product version that is currently in Limited Support status and is scheduled to reach End of Life status soon. For a complete list of supported products and support level definitions, review the ESET End of Life Policy for business products. Upgrade ESET […]
[KB6773] Push uninstall to client workstations using ESET Security Management Center (7.x)
Issue Required user permissions This article assumes that you have the appropriate access rights and permissions to perform the tasks below. If you use the default Administrator user or are unable to perform the tasks below (the option is unavailable), create a second administrator user with all access rights. ESET PROTECT users: Create a second administrator user in […]
[KB6742] Add client computers in ESET Security Management Center (7.x)
Issue ESET business product in Limited Support status This article applies to an ESET product version that is currently in Limited Support status and is scheduled to reach End of Life status soon. For a complete list of supported products and support level definitions, review the ESET End of Life Policy for business products. Upgrade ESET […]