Solution Windows users: Click here for instructions to upgrade ESET Remote Administrator 6.x to the latest version. ERA Virtual Appliance: Click here for instructions to upgrade your existiing ERA VA to the latest version,or to perform a migration ERA VA. I. Manual upgrade for Linux ESET Remote Administrator Server using MySQL (applies to ERA Server Appliance) II. […]
Issue ESET business product in Limited Support status This article applies to an ESET product version that is currently in Limited Support status and is scheduled to reach End of Life status soon. For a complete list of supported products and support level definitions, review the ESET End of Life Policy for business products. Upgrade ESET […]
Solution ESET business product no longer supported This article applies to an ESET product version that is currently in End of Life status and is no longer supported. The content in this article is no longer updated. For a complete list of supported products and support level definitions, review the ESET End of Life policy for […]
Solution ESET business product no longer supported This article applies to an ESET product version that is currently in End of Life status and is no longer supported. The content in this article is no longer updated. For a complete list of supported products and support level definitions, review the ESET End of Life policy for […]
Issue ESET business product in Limited Support status This article applies to an ESET product version that is currently in Limited Support status and is scheduled to reach End of Life status soon. For a complete list of supported products and support level definitions, review the ESET End of Life Policy for business products. Upgrade ESET […]
Issue ESET business product in Limited Support status This article applies to an ESET product version that is currently in Limited Support status and is scheduled to reach End of Life status soon. For a complete list of supported products and support level definitions, review the ESET End of Life Policy for business products. Upgrade ESET […]
Solution Quick jump to Known issues ESET Secure Authentication: Frequently Asked Questions What is ESET Secure Authentication? ESET Secure Authentication (ESA) is a mobile-based solution that uses two-factor, one-time password (2FA OTP) authentication for accessing a company’s Virtual Private Network (VPN) and Microsoft Web Applications (such as Outlook Web App). For more information about product […]
Issue You received an SMS with the link to download and install the ESET Secure Authentication (ESA) mobile App Log into Outlook Web App (OWA) using the ESA mobile app You need to change your personal identification number (PIN) for the ESA mobile app You are logging in for the first time and need to set […]
Issue Upgrade ESA version 2.4 to version 2.5 and later Upgrade ESA version 2.5 to the latest version Solution Upgrade ESET Secure Authentication version 2.5 to the latest version In ESET Secure Authentication version 2.5.x and later, you can upgrade ESA by launching the installer. You do not need to manually uninstall the previous version. Download the […]
Solution Renaming of ESET File Security for Microsoft Windows ESET File Security for Windows has been renamed as ESET Server Security for Microsoft Windows Server. Installing a different File security product? Click for instructions to install other ESET server security products: ESET Mail Security for Microsoft Exchange Server ESET Server solutions for Linux/FreeBSD Click the […]