To collect network traffic logs:
- Download and install Wireshark
- Open the application and click .
- Select the network interface to collect logs. Click Start.
- Reproduce the problem on your Mac.
- Switch back to the Wireshark window and click .
- Click .
- Select the Compress with gzip check box and then click Save.
The network traffic logs will be saved to an archive. Send the archive to Kaspersky technical support.
Source : Official Kaspersky Brand
Editor by : BEST Antivirus KBS Team
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