Upload a file to our FTP server Instructions If you have been requested to upload files to our FTP server (e.g. undetected virus sample, log files, etc.), please follow the steps below: Using AVG tool Download the AVG SysInfo Tool Run the downloaded tool Click Continue to agree with AVG’s License Agreement and Privacy Policy. AVG SysInfo will now gather […]
To allow the connection between Playstation 3 and computer with AVG Firewall, please proceed as follows: Open AVG -> Tools menu -> Firewall settings. Open the Profiles section -> choose your profile -> System services. Click Manage user system rules. Click Add. In the opened window set the detail in the following way (click on the blue underlined text to change it): protocol TCP direction In local ports 10243 remote […]
When using a VPN solution, the rules to be allowed in AVG Firewall are based on the type of VPN connection. There are three rules in AVG Firewall related to VPN communication: ESP protocol GRE protocol PPTP VPN In order to allow the VPN connection you are using, please proceed as follows: Open AVG -> menu Tools -> Firewall settings. […]
With the AVG Firewall profile set to “Directly Connected to the Internet”, AVG does not allow access to network connections like other PCs, Servers or network printers. If you DO require your Firewall to allow this traffic, proceed as follows: Open AVG User Interface Click Tools, Firewall settings. Select “Areas and Adapters profiles” from the […]
Because there are several reasons why AVG Firewall can become inactive, we recommend proceeding as follows to address the most common causes and fix the problem: Run the AVG Firewall configuration wizard: Open the AVG User Interface. Double-click the Firewall component, and then click Regenerate configuration. Click Yes to confirm the replacement of Firewall settings. If the […]
If there is a problem with the Internet connection or the sending/receiving of e-mails and you suspect the AVG Firewall could be the problem, or there is another reason for deactivating the AVG Firewall, follow these steps: Open AVG User Interface. Double click on the Firewall component. Choose the Firewall disabled option. Confirm changes by clicking on the Save changes button. Now the AVG […]
AvgFwDiag AVG Firewall diagnostic utility serves to gather detailed information about AVG Firewall and blocked communication. Information can then be sent for analysis to AVG Technical Support. Delete_Ndis The registry file serves to remove specific registry entries from the system in case the AVG firewall configuration is corrupted. After execution of this file, AVG repair […]
If you cannot access files on the computer where AVG Firewall is intalled from another computer in your local network, it is necessary to enable Microsoft file sharing and printing in the system services. Please proceed as follows: Open the AVG User Interface. On the Tools menu, click Firewall settings. On the left pane, under Profiles, expand your default profile (e.g. Small […]
This is a Step by Step guide on how to set an AVG client to receive updates from a server. Step 1. in the admin console interface click tools then select “shared settings for stations” Step 2. Select the “Update” tab Then under “Update URL address for product” make sure that the primary update address […]
To add application exceptions on a workstations through AVG Admin Console follow the steps below: Step 1. In the AVG Admin Console user interface go to Tools-> Shared settings for stations Step 2. In the “Exceptions” sub-menu click “Add exception” Step 3. Select the exception type, in this case “file” as we are making an […]