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When using a VPN solution, the rules to be allowed in AVG Firewall are based on the type of VPN connection. There are three rules in AVG Firewall related to VPN communication:

  • ESP protocol
  • GRE protocol
  • PPTP VPN

In order to allow the VPN connection you are using, please proceed as follows:

  1. Open AVG -> menu Tools -> Firewall settings.
  2. Expand Profiles -> <your profile> -> System services.
  3. Allow rules GRE protocol and PPTP VPN (select each rule and in the Action column select Allow for all).
  4. Save the Firewall settings and check whether it is possible to connect to the VPN server.
  5. In case the connection is blocked, Block rules GRE protocol and PPTP VPN, and Allow for all rules ESP protocol.
  6. Save the Firewall settings and check whether it is possible to connect to the VPN server.

Source : Official AVGsa Website
Editor by : BEST Antivirus KBS Team

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