Norton products are designed to be compatible across multiple platforms. However, when a new operating system is released, some software compatibility issues may occur. Due to these issues, not all current Norton products are certified to run under every Windows operating system. Please use our Norton Update Center to get the latest versions of your Norton products. […]
If you cannot uninstall the non-Norton security products from your computer, we recommend that you use the dedicated removal utility or instructions that is designed specifically for each product. Before you remove the product, we recommend that you create a System Restore point. Depending on your operating system, select one of the following. I have […]
Norton Family browser extension is a small program that is required for some Norton Family features to work. It is available currently for Internet Explorer, Mozilla Firefox, Google Chrome, and Microsoft Edge. You must enable it on all the supported browsers that your child uses to connect to the Internet. The features that require this […]
Norton Family applies house rules based on the profile that you set up for the child. On the child profile settings page, you can edit device assignments, and change activity notification preferences. You can edit your child’s profile at any time from the Norton website or Norton Family app for parents. Use Norton website Sign in to your account. […]
To get instant alerts and notifications on the activities of your child, you can download and set up Norton Family mobile app on your Android or iOS device . You can also use the app to change your family settings and much more. If you share an Android device with your child, you can also […]
User accounts allow several people to share a single computer. Each family member can log on to Windows using their own user name and password. Each user can then have personalized settings. When your children use separate user accounts, Norton Family can monitor each child individually. If your computer has a single user account, it […]
If your child creates a new Windows user account and logs onto the computer with that account, Norton Family cannot monitor the child’s activity. To prevent new Windows user account creation, you must ensure that your child has a Standard user account. If your child’s Windows user account has Administrator privileges, you must change it […]
You are prompted to install a profile through a notification or when you set up Norton Family app or upgrade the app to the latest version. If in any case you have skipped profile installation, you can still do that from the Norton Family browser. I have iOS 12.1.4 or below versions In the Install Profile screen, tap Install. […]
To add a child to your account and monitor the activities, you must create a child profile and then assign the child to a device. If you want to assign the child to a Windows PC, create a separate user account for the child to login. This allows Norton Family to monitor each child separately and to […]
Prevent new user account creation Devices running Android 6.0 or later can be configured with multiple user accounts. These accounts include the owner profile account, user account, and guest account. By default, these devices have an owner profile account. If needed, you can create a new user account or a guest account to share the […]