When submitting a request to technical support through My Kaspersky, you will need to specify the name and the full version number of your Kaspersky application. This article explains where to look for such details. For Windows users Where to look for the application name Open the main window of your Kaspersky application. For instructions, […]
Articles Tagged: kaspersky
How to connect your device to My Kaspersky
The article refers to: Kaspersky Internet Security 21, 20, 19 Kaspersky Total Security 21, 20, 19 Kaspersky Anti-Virus 21, 20, 19 Kaspersky Internet Security 21, 20, 19 for Mac Kaspersky Internet Security for Android Kaspersky Secure Connection for Windows, Mac, Android, iOS We recommend using My Kaspersky for managing Kaspersky applications and storing your licenses. On My […]
How to use Windows system registry (Kaspersky)
Making changes to the system registry may be necessary for configuring the Windows operating system. What is a system registry A system registry is a database with the information about the settings and configurations of your computer and the operating system (Windows). The registry contains the following information which is used by Windows: User […]
TDSSKiller tool for detecting and removing rootkits and bootkits (Kaspersky)
How to use the tool in normal or safe mode Download the TDSSKiller tool. To protect your devices against threats, install Kaspersky Internet Security. Run TDSSKiller.exe on the infected computer. Carefully read through the Kaspersky End User License Agreement. Click Accept if you agree with all the points. Carefully read through the Kaspersky Security Network Statement. Click Accept if you agree with […]
How to scan your computer with Kaspersky Rescue Disk 18
Download the Kaspersky Rescue Disk image. Write the Kaspersky Rescue Disk image to a USB drive or CD/DVD disk. See this article for instructions. Run Kaspersky Rescue Disk. See this article for instructions. Accept the End User License Agreement. If necessary, click Change parameters. Configure the settings and click OK. Run the scan by clicking Start scan. A scan of the computer will begin. If threats […]
Disinfect the operating system (Kaspersky)
Local data storage in Kaspersky Rescue Disk 18 id: 14510 How to remove traces of Kaspersky Rescue Disk 18 id: 14242 “Cloud detection and bases update will be unavailable” notification in Kaspersky Rescue Disk 18 id: 14240 Some hardware does not work after booting under Kaspersky Rescue Disk 18 in the graphic mode id: 14234 […]
How to run a scan with Kaspersky Virus Removal Tool 2020
Kaspersky Virus Removal Tool is a free tool that scans and disinfects Windows-based computers. The tool detects known types of malware as well as advertising software and applications that may be used for malicious purposes. For more information about such applications, see the Kaspersky virus encyclopedia. Kaspersky Virus Removal Tool is designed for a one-time virus […]
Quick virus scan and disinfection (Kaspersky)
Articles: Kaspersky Virus Removal Tool 2020 release notes id: 15673 System requirements for Kaspersky Virus Removal Tool 2020 id: 15672 How download and run Kaspersky Virus Removal Tool 2020 id: 15671 How to run a scan with Kaspersky Virus Removal Tool 2020 id: 15674 How collect traces of Kaspersky Virus Removal Tool 2020 id: 15677 […]
Installation of a Kaspersky application on computers with incompatible software is not recommended
Before you install a Kaspersky application, we recommended that you remove third-party antivirus solutions from your computer. See which applications are incompatible with the latest versions of Kaspersky applications for home: Kaspersky Security Cloud Kaspersky Security Cloud for Mac Kaspersky Internet Security Kaspersky Internet Security for Mac Kaspersky Anti-Virus Kaspersky Total Security Kaspersky Small Office Security Kaspersky Free During the […]
How to install Kaspersky Internet Security
Before installing: Check if your computer meets the system requirements for Kaspersky Internet Security. See Online Help for more information. Check whether any applications installed on your computer are incompatible with Kaspersky Internet Security. We recommend removing all incompatible software to ensure that Kaspersky Internet Security works correctly. Close all running applications. How to install Kaspersky Internet […]