Steps to be followed: 1: Login to K7 Security UTM. 2: Click the Administration and navigate to configuration Management 3: Export the file manually > Click on download to export the file. 4: To Import the setting Click on Import Settings 5: We can also restore or download daily backup. 6: After Import/restore you must need to reboot the system now. Step 7: For reboot system […]
Description: POP3 Server is used to enable virus and spam filtering on incoming emails. Which is in need to have a Firewall rule that redirects the pop3 requests to the port number specified in the pop3 proxy configuration. Steps to be followed: Log in to K7 Security Click on the Configuration tab and Navigate to Email security Choose Pop3 […]
Description: This is used to enable virus and spam filtering on outgoing emails. You must have a Firewall rule that redirects SMTP requests to the port number specified in the SMTP proxy configuration. Steps to be followed: 1: Login to K7 Security UTM, Click on Configuration 2: Click on the Email Security > SMTP proxy > enable the […]
Steps to be followed: Login to K7 Security UTM Click the Configuration and navigate Email security Choose SPAM server setting and Enable the services Provide the Description and Subject on the prefix on the mail Spam score refers the score given to an email by applying a set of rules. The higher the score, the higher is the likelihood for […]
Steps to add new rule: 1. Login to K7 Security UTM 2. Click the Configuration and navigate to Firewall/NAT tab 3. Choose the Filter Rules and select Add 4. Provide Rule Name to identify the rules easily 5. In Protocol Action select Accept 6. In Protocol configure TCP & UDP 7. Choose Source Zone as LAN […]
1. Run the K7ESRT removal tool and then try installing the product. 2. If the issue persist Click on Run->Type regedit and enter 3. Go to the Location HKEY_LOCAL_MACHINESoftwareK7 Computing and Delete the key K7tssetup only. 4. If the OS is 64 bit delete the K7tssetup key under HKEY_LOCAL_MACHINESoftwareWow64NodeK7 Computing and then try installing the K7 Console. Note: In case of […]
1. Kindly check whether any desk has been installed in the console system, if yes please uninstall it. 2. Open Run->services.msc-> restart the K7 Web Server (Z3) service and SQL K7BIZSQL Service and check for the login. 3. If still, the issue persists please run the below URL in console machine via browser and check […]
1. Try login in other browser. 2. Clear the browser cache and cookies (ctrl+shift+del) and login. 3. Set the page size at 100% zoom in the browser. Note: In case of same issue or required assistance, you may raise ticket at Submit a Ticket. So our Technical Support Team can assist you to resolve your query. Source : […]
1. Open My Account page and click on “Forgot password” 2. Enter your wp-signup.phped email address and submit 3. Password will be sent to the wp-signup.phped Email ID 4. Activate using the password which has been sent to your wp-signup.phped Email ID. Note: In case of same issue or required assistance, you may raise ticket at Submit a Ticket. So […]
Scenario: This error may appear if K7 components are not loaded or running as service after installing. Steps to follow: Make Sure all the components of K7 End Point such as Antivirus Protection, Behavioral Protection, and Firewall Protection are enabled. If not, please open Run-> services.msc-> Restart the K7TotalSecurity manager service and try update. Note: In case of same issue or required assistance, you may raise ticket […]