If you encounter a .NET Framework error during the installation of a Kaspersky application, follow the steps below:
- Download and run Microsoft .NET Framework Repair Tool, a Microsoft .NET Framework troubleshooting utility.
- Follow the steps of the installation wizard and then restart the computer.
- Try installing a Kaspersky application once again.
If the Microsoft .NET Framework Repair Tool did not help to solve the issue, follow the recommendations depending on the version of your operating system:
For Windows 7, Windows XP, Windows Vista
- Delete the application using the standard Windows tools (click Start → Control Panel → Programs and Features → Uninstall/Change).
- Download and install the latest version of .Net Framework.
- Try installing a Kaspersky application once again.
For Windows 8
- Download and install the latest version of .Net Framework.
- Try installing a Kaspersky application once again.
For Windows 10
Install the latest operating system updates from the Microsoft website and try installing a Kaspersky application once again.
What to do if the issue persists
If the issue persists, submit a request with a detailed description of the issue to Kaspersky technical support:
- Through My Kaspersky for Kaspersky Internet Security, Kaspersky Anti-Virus, Kaspersky Total Security, and Kaspersky Security Cloud. See the Online Help page for instructions.
- Through the Kaspersky Small Office Security Management Console for Kaspersky Small Office Security. See the Online Help page for instructions.
Editor by : BEST Antivirus KBS Team