ESET endpoint products 7.x Frequently Asked Questions

1. What is ESET Endpoint Security / ESET Endpoint Antivirus 7.x?

   ESET Endpoint Security and Endpoint Antivirus version 7 were released on August 16th, 2018, and are the next generation of ESET SMB and enterprise products. For more information about the differences between ESET Endpoint Security and Endpoint Antivirus, see question 10.

2. What’s new in ESET Endpoint Security / ESET Endpoint Antivirus?
   For more information about the new and improved features of the latest version (and compared to version 6), please view our Online Help topic.
3. Can I use version 7 ESET Endpoint Security / ESET Endpoint Antivirus with ESET Remote Administrator version 5/6?

   You can manage ESET Endpoint Security / ESET Endpoint Antivirus 7 with ESET Security Management Center and ESET Remote Administrator 6.3 and later using version 6.x Agent. You cannot manage ESET Endpoint Security / ESET Endpoint Antivirus 7 with ESET Remote Administrator 5.

4. Do I have to pay to upgrade to ESET Endpoint Antivirus or ESET Endpoint Security from previous ESET business products?

   No, ESET customers with a valid license for previous versions of products can upgrade to ESET Endpoint Security / ESET Endpoint Antivirus for free.

5. Should I upgrade to version 7 ESET endpoint products?

   To ensure full functionality and integration during the upgrade, review the information in the following article to determine if you should upgrade your network to version 7 endpoint or server products.

   • • • What is new in ESET Security Management Center 7.0 ?
6. What are the system requirements for ESET endpoint products?

   32-bit (x86) or 64-bit (x64) processor, 1 GHz or higher

   • ESET Endpoint Security
     Microsoft® Windows® 10
     Microsoft® Windows® 8.1
     Microsoft® Windows® 8
     Microsoft® Windows® 7 SP1 with latest Windows updates (at least KB4474419 and KB4490628)
   • ESET Endpoint Antivirus
     Microsoft® Windows® 10
     Microsoft® Windows® 8.1
     Microsoft® Windows® 8
     Microsoft® Windows® 7 SP1 with latest Windows updates (at least KB4474419 and KB4490628)
7. Can I use ESET Smart Security Premium, ESET Internet Security or ESET NOD32 Antivirus with ESET Security Management Center?

   No. ESET Smart Security Premium, ESET Internet Security and ESET NOD32 Antivirus are intended for home users and cannot be managed with ESET Security Management Center. ESET home products are not suitable for use with ESET server products and cannot be installed on Windows Server operating systems.

8. Can I install ESET endpoint products on a server?

   ESET File Security for Microsoft Windows Server (EFSW) is designed specifically for use on servers (domain controller). Existing business product users can migrate to ESET File Security for Microsoft Windows Server by contacting their local ESET office, partner or reseller.

   EFSW includes features specific for server use. A key feature is that recommended settings for server installation are built into the EFSW Automatic Exclusions, so there is no need to manually set the best practices exclusions onto a server operating system or desktop computer used in a server role. For more information, visit the following Knowledgebase article:

   • • • Why should I upgrade to ESET File Security for Microsoft Windows Server?
9. Can I continue to use previous versions of ESET business edition products, or am I required to upgrade?

   Yes, ESET customers can continue to use previous versions of ESET business products and are not required to upgrade until ESET discontinues support for these products in an End-of-Life (EOL) announcement.

   However, since ESET Security Management Center uses an entirely new architecture from ESET Remote Administrator version 5, it is important that existing ERA users verify that their network is ready to upgrade, and that the upgrade process will not result in any loss of functionality.

10. What are the differences between ESET Endpoint Antivirus and ESET Endpoint Security?

	ESET Endpoint Security	ESET Endpoint Antivirus
Detection & Protection Features
UEFI Scanner New
DNA Detections
Ransomware Shield New
Machine Learning
Cloud Malware Protection System
Reputation & Cache
In-product Sandbox
Network Attack Protection
Antivirus
Antispyware
Anti-Stealth Protection
Real-time file System Protection
Document Protection
Computer Scan
System Startup Scan
Initial Scan Improved in version 6.6
Removable Media Automatic Scan
Behavioral Detection and Blocking–HIPS
Vulnerability Shield
Advanced Memory Scanner
Exploit Blocker
Device Control
Native 64-bit Scanning Core New in version 6.6
AMSI Support New in version 6.6
Protected Service New in version 6.6
DLL Modules New in version 6.6
Advanced Scanning of Browser Scripts New in version 6.6
System-Wide Process Exclusions New
System-Wide Object Exclusions based on Hash Values New
Device Control
Date/Time-based scheduling New
Two-way Firewall
Two-way Firewall
Troubleshooting Wizard
Simple approach to rule evaluation
Create Firewall rule directly from log
Botnet protection New
Email Protection
Email Protection
Client Antispam
Web Protection
Web Access Protection
Anti-Phishing
Web Control
Update
Option for smaller product modules updates New
User Interface
Hide GUI completely
Support for locally managed lists
Installation
Multi-language installer New
Automatic Product Updates New
Component-based installation
ESET Enterprise Inspector Support New
ESET Dynamic Threat Defense Support New
Native Command Line Interface for RMM Integration New in version 6.6
Compatible with ESET Security Management Center New
Compatible with version 6.x ESET Remote Administrator