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Issue

  • You need to disable the ESET Firewall for troubleshooting purposes

Solution

Video Tutorial

 ESET Security Management Center (ESMC) users: Perform these steps in ESMC

Disabling the Firewall can expose you to threats

Unless you have been instructed by ESET technical support to disable the Firewall, we recommend that you leave the Firewall enabled.

  1. Open ESET Endpoint Security. Open my ESET product.
  2. Press F5 to access Advanced setup.
  3. Click Network Protection → Firewall, click the slider bar next to Enable Firewall to disable it and then click OK.
Figure 1-1
  1. When you have finished troubleshooting or testing, repeat steps 1-3 to re-enable the Firewall and then click OK.
Figure 1-2

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