Issue
- You need to disable the ESET Firewall for troubleshooting purposes
Solution
ESET business product no longer supported
This article applies to an ESET product version that is currently in End of Life status and is no longer supported. The content in this article is no longer updated.
For a complete list of supported products and support level definitions, review the ESET End of Life policy for business products.
ESET Remote Administrator (ERA) users: Perform these steps in ERA
Disabling the Firewall can expose you to threats
Unless you have been instructed by ESET technical support to disable the Firewall, we recommend that you leave the Firewall enabled.
- Open the main program window of your Windows ESET product.
- Press F5 to access Advanced setup.
- Click Firewall, click the slider bar next to Enable Firewall to disable it and then click OK.
Figure 1-1
- When you have finished troubleshooting or testing, repeat steps 1-3 to re-enable the Firewall and then click OK.
Figure 1-2
Last Updated: Dec 22, 2020
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