Issue
- ESET Technical Support has advised you to enable pre-release updates to resolve an issue with your product
- Switch back to a regular update
- Enable pre-release update
- Enable Pre-release Updates on an Individual Client Workstation
Details
Pre-release updates are updates that have been thoroughly tested and will be released soon. Enabling pre-release updates gives access to the most recent detection methods and fixes; however, pre-release updates might not be stable enough at all times, so you should always revert to using normal updates once an issue is resolved.
Solution
Enable pre-release update
- Open ESET Remote Administrator Web Console (ERA Web Console) in your web browser and log in.
- Click Admin → Policies.
- Select the policy for clients you want to enable pre-release updates on, click the arrow next to Policies and select Edit.
Figure 1-1
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- Click Update, expand Profiles → Basic and select Pre-release update from the Update type drop-down menu.
- Click Finish. Policy changes will be applied to clients the next time that they check in to ESET Remote Administrator (ERA) Server.
Figure 1-2
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Enable Pre-release Updates on an Individual Client Workstation
- Open the main program window of your Windows ESET product.
- Press the F5 key on your keyboard to open Advanced setup.
- Click Update, expand Profiles → Basic and select Pre-release update from the Update type drop-down menu.
- Click OK to save your changes.
Figure 2-1