Issue
Remove previous Antivirus software!
It is important that any previously installed antivirus software is uninstalled from your system before installing your ESET product. The links below are for removing antivirus products installed on your system before the installation of ESET products. If you experience issues using any of the tools below, contact the vendor for assistance.
Looking for malware removal tools? Visit our list of available malware removal tools.
Solution
ESET AV Remover tool
The ESET AV Remover tool will remove almost any antivirus software previously installed on your system. Click the appropriate link below to download ESET AV Remover, we recommend that you save the file to your Desktop. If you do not know which version to use, click here for instructions to find your system specifications:
Download 64-bit AV Remover Download 32-bit AV Remover
If unsuccessful, or unable to identify the program installed, the tool will direct you back to the alphabetical list of uninstallers below.
List of manual antivirus uninstallers
- Click the link associated with the antivirus software currently installed on your system and follow the prompts or instructions on the website.
- When the uninstallation is complete, you will need to restart your computer. You may then proceed with installing your ESET product.
What if I can’t find the program I want to remove?
If you do not see the program that you need to uninstall in the list below, follow these steps to remove your program:
- Start your computer in Safe mode.
- Press the Windows
key + R on your keyboard, type appwiz.cpl, and then click OK. - Select the program you want to remove from the list and click Uninstall/Remove.
*ESET does not take responsibility for any damages or loss of data caused by or during the uninstallation of any antivirus software.
A – B – C – D – E – F – G – K – L – M – N – P – Q – S – T – V – W
| Avast | http://www.avast.com/uninstall-utility |
| AVG | http://www.avg.com/us-en/utilities |
| Avira | http://www.avira.com/en/support-for-free-knowledgebase-detail/kbid/88 |
| Comodo Internet Security | https://support.comodo.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=298 |
| CounterSpy | http://www.google.com/#q=counterspy+uninstall |
| Cyber Defender Early Detection Center | http://www.ustechsupport.com/faq.html#q4 |
| Dr. Web | https://support.drweb.com/support_wizard/?lng=en (Only wp-signup.phped Dr. Web users can access support content) |
| eScan | http://www.microworldsystems.com/download/tools/esremove.exe |
| ESET | /kb2788/ |
| Forefront Client Security | https://support.microsoft.com/en-in/help/2834133/the-removal-of-the-endpoint-protection-client-is-unsuccessful-for-fore |
| Forefront Endpoint Protection | https://technet.microsoft.com/en-us/library/gg477040.aspx |
| FRISK F-PROT Antivirus for Windows | http://www.f-prot.com/support/windows/fpwin_faq/25.html |
| F-Secure | ftp://ftp.f-secure.com/support/tools/uitool/UninstallationTool.zip http://community.f-secure.com/t5/Security-for-PC/How-do-I-uninstall-the-product/ta-p/15384 |
| G Data | https://www.gdatasoftware.co.uk/?eID=PushFile&dl=f4b2f2fd23%3AAFEIBgU%3D |
| Kaspersky | http://support.kaspersky.com/common/service.aspx?el=1464 |
| K7 Total Security | https://apps.k7computing.com/Tools/dl/free-tools/K7RT.exe |
| LavaSoft | http://www.lavasoftsupport.com/index.php?showtopic=28 |
| Malwarebytes | http://www.malwarebytes.org/mbam-clean.exe |
| McAfee | http://download.mcafee.com/molbin/iss-loc/SupportTools/MCPR/MCPR.exe |
| Microsoft Diagnostics and Recovery Toolset (DaRT) | https://docs.microsoft.com/en-us/microsoft-desktop-optimization-pack/dart-v10/how-to-change-repair-or-remove-dart-10 |
| Microsoft Security Essentials | http://support.microsoft.com/kb/2435760 |
| Norman Virus Control/Norman Security Suite | https://support.avg.com/SupportArticleView?l=en&urlName=How-to-completely-remove-Norman-Security-Suite-from-your-computer
http://www.norman.com/home_and_small_office/help_support/removing_norman_security_suite |
| Norton (Symantec) | http://liveupdate.symantecliveupdate.com/upgrade/RnR/NRnR.exe |
| Norton Security Scan | Uninstall Norton Security Scan |
| Panda | Uninstall from Add/Remove programs in Windows settings. |
| Panda Cloud Internet Protection | Uninstall from Add/Remove programs in Windows settings. |
| Quick Heal | http://www.quickheal.com/prod-rem |
| Sophos | http://www.sophos.com/support/knowledgebase/article/11019.html |
| Spybot Search & Destroy | http://www.safer-networking.org/faq/how-to-uninstall-2/ |
| System Center Configuration Manager | https://technet.microsoft.com/en-us/library/bb694276.aspx |
| System Center Endpoint Protection | https://opbuildstorageprod.blob.core.windows.net/output-pdf-files/en-us/Win.sccm/live/protect.pdf |
| Trend Micro Trend Micro Titanium |
https://esupport.trendmicro.com/en-us/home/pages/technical-support/1105809.aspx |
| Trend Micro Worry-Free Business Security Agent | https://success.trendmicro.com/solution/1056867-manually-uninstalling-the-security-agent-sa-in-worry-free-business-security-wfbs# |
| Vipre (Sunbelt Software) | http://kb.threattracksecurity.com/articles/SkyNet_Article/How-to-Uninstall-VIPRE-Antivirus-and-VIPRE-Internet-Security |
| Webroot | http://www.webroot.com/prodCheck/?pc=64150&origrc=1&oc=221&mjv=7&mnv=0&rel=6&bld=38&lang=en&loc=AUS&kc=ppc%60lkik^^afhgpewgfa&opi=2&omj=6&omn=1&osl=en&errid |
| Windows Defender | /kb2390/ |
| Windows Intune | https://gallery.technet.microsoft.com/Uninstall-the-Intune-b42111d1 |
| Windows Security Essentials | http://support.microsoft.com/kb/2435760 |
| Zone Alarm | https://support.zonealarm.com/hc/en-us/sections/115000477272-Removal-Uninstall |
- Mac OS X users: Do you need uninstallers for third-party Mac antivirus products? Click here.
- ESET Mobile Security for Android users: Click here for instructions to uninstall ESET Mobile Security for Android.
- Uninstalling: Are you trying to uninstall your ESET product? Click here.
- Installing: Need help to install your ESET product? Watch a video tutorial.
If you are still unable to resolve your issue, email ESET Technical Support.