How to find a crash report of a Kaspersky product in macOS (OS X) in CRASH format

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To determine the cause led to the application crash, Kaspersky Technical Support experts may ask you to send a crash report in CRASH format. The crash report may be located in the following folders:

  • /Libraries/Logs/DiagnosticReports
  • /Users/Username/Library/Logs/DiagnosticReports
  • /Libraries/Logs/CrashReporter
  • /Users/Username/Library/Logs/CrashReporter

The path to .CRASH file in mac OS (OS X)

In Mac OS X 10.7 (Lion) and later the Library folder is hidden. To learn how to open the folder, see the guide in the block below.
 

How to allow the access to the folder in Mac OS X 10.7 (Lion) and later.

  1. Open Finder.
  2. In Finder toolbar click Go → Go to Folder.

Going to the folder through Finder in mac OS (OS X)

  1. Enter ~/Library.

Going to the Library folder in mac OS (OS X)

Now you can access the Library folder.

Source : Official Kaspersky Brand
Editor by : BEST Antivirus KBS Team

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