STEP 1: Run LiveUpdate
- Start Norton.
If you see the My Norton window, next to Device Security, click .
- In the main window, double-click , and then click .
- When Norton LiveUpdate is finished, click .
- Run LiveUpdate until you see the message, “Your Norton product has the latest protection updates.”
- Exit all programs, and restart the computer.
STEP 2: Run Full System Scan
- Start Norton.
If you see the My Norton window, next to Device Security, click .
- In the main window, double-click , and then click .
- In the Scans window, select , and click .
- When the scan is finished, click .
Source : Official Norton Brand
Editor by : BEST Antivirus KBS Team
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