You may also see the error “Norton product will not install in compatibility mode. Close this window and restart the installer in normal mode.” These errors can appear if Norton is not compatible with your operating system or if you are running the installer in the compatibility mode.
Check Norton compatibility
- The Norton that you want to install is compatible only with the following operating systems:
- Microsoft Windows® 10#
- Microsoft Windows 8/8.1 or later (all versions).
- Microsoft Windows 7 (all versions) with Service Pack 1 or later
- Microsoft Windows Vista (all versions) with Service Pack 1 or later*
- Microsoft Windows XP (32 bit) Home/Professional with Service Pack 3 or later*
*If you are on Windows Vista or Windows XP, your Norton client security software will no longer receive the new product updates that the customers on supported versions of Windows (Windows 10, Windows 8, and Windows 7) will receive.
However, your Norton client security software will continue to receive the latest malware definitions by LiveUpdate, vulnerability updates, and compatibility fixes. Norton Password Manager browser extension is no longer supported on Windows Vista and Windows XP. For more information, see Norton Maintenance Mode for Windows XP and Windows Vista.
#Norton 360 is compatible with Windows 10 S and offers Norton Security Universal Windows Platform app.
Run Windows updates
- Press the + keys to open the Run dialog box.
- Type in the following text, and then press .
wuapp
If you receive the User Account Control prompt, click or .
- In the left pane, click .
- Follow the on-screen instructions.
Run Windows updates on Windows 10
- Click the start menu and in the search box type the following text.
Windows Update
- Select .
- Click .
Run the installer in normal mode
Make sure that you are not running the Norton installer in the compatibility mode.
- Right-click the Norton install file that you have downloaded, and click .
- On the Compatibility tab, under Compatibility mode, uncheck .
- Install Norton.
Need more help?
Source : Official Norton Brand
Editor by : BEST Antivirus KBS Team