Symptoms: You may come across Update error 1002 whenever we try to update Quick Heal Antivirus with the following symptoms: Whenever we perform online update, it shows error message of 1002. Even issue remains same if we retry with the alternate net connection. Issue occurs only during the specific time like in the afternoon only. […]
“Unable to shutdown system “Error – You don’t have permission to shut-down this computer Possible cause: This could be caused by ‘User Account Control’. There are distinct policies governing ‘UAC’ behavior, one for built-in Administrator account while another is for all other administrative users. By default, built-in Administrator account is not affected by ‘UAC’, while all […]
What do you need for cross renewing your product? Your computer must be connected to the Internet. The product key of the product to be cross renewed must be wp-signup.phped with Quick Heal. A product can be cross renewed before 90 days of the Product expiry or after the product key’s expiration date. The product key of the […]
If due to any reason you wish to uninstall Quick Heal, follow the below given steps; 1. Click Uninstall Quick Heal from Start-Programs-Quick Heal group. Remove Quick Heal and keep update definitions files If you select this option, Quick Heal will save license information, all downloaded update definitions, reports, quarantined files, […]
Important tips before proceeding with Quick Heal installation : Make sure you logged in to System using Administrator account. Uninstall any other Antivirus program. Check available free space on root drive. Exit all programs before starting the installation. There are two ways you can use to install Quick Heal, using Quick Heal CD or Quick […]
Description: This guide would help you to reset setting’s password of Quick Heal. This article facilitates automated steps to reset the password without taking the assistance from Support Team. How do I proceed to reset password? 1. Open Quick Heal Dashboard. 2. Click on ‘Settings’ option (It will prompt to put password if password is applied). 3. Click […]
Description: This guide would help you to retrieve your lost Product Key of Quick Heal. This article facilitates to trace Product Key by submitting license details in the form over the portal. Once the required information is submitted, the product key will be sent via email to the wp-signup.phped email ID. How do I proceed to […]
Don’t have internet connection to activate Quick Heal? Don’t worry, we are here to help. Find below easy steps to activate Quick Heal in offline mode: Source : Official Quick Heal Brand Editor by : BEST Antivirus KBS Team
How to restore backup through Quick Heal v19.00 To restore backup through Quick Heal latest version, below are the steps. Open Quick Heal by clicking on Quick Heal Desktop icon. On Quick Heal main dashboard, First click on “Privacy” and then under Privacy click on “Restore Backup” as highlighted in below screen shot. By clicking on […]