Summary If your McAfee software detects a problem with Real-Time Scanning, follow the steps in this article to resolve the problem. Typical problems that you might see with Real-Time Scanning: Your McAfee software shows that it is trying to start (or fix) Real-Time Scanning, but Real-Time Scanning can’t be enabled. If you see this message, use the Diagnose and Repair tool, or follow the first […]
Summary Follow the steps below to install and wp-signup.php the McAfee security product for Windows that you purchased in a retail box: Before you begin: Remove other security products If you have other security products installed on your computer, remove them following their recommended removal steps. Removing these products prevents conflicts and degraded performance. Check for older […]
Summary McAfee security software installs and runs on systems that meet the minimum requirements shown in this article. For best results, use a computer that exceeds these specifications. IMPORTANT: The information contained in this article is accurate, but is subject to change without notice. For the latest requirements, see the Consumer products homepage. Solution Click one of these options, […]
Summary Use this article if: You want to remove a McAfee product from your Windows PC. NOTE: If you can’t remove your product after following the advice in this article, contact Technical Support. The steps below show how to remove or uninstall your McAfee software from a PC running Windows using the standard Windows removal steps. If you have a problem with […]
Summary Use this article if: You’re using a McAfee security product for Windows or macOS such as LiveSafe or Total Protection. You want to exclude files from being scanned by your Windows or macOS security product. NOTE: If you have a problem excluding files even after following the advice in this article, connect with our Support Team. McAfee […]
Summary Use this article if: You want to install a McAfee product such as LiveSafe or Total Protection on your Windows PC. You want to get your Windows PC ready for an installation of McAfee software. NOTE: If you can’t install your McAfee software after following the advice in this article, contact Technical Support. If the version of […]
Summary Use this article if: You want to learn about getting a refund for your McAfee product. NOTES: If you are in the United Kingdom (UK), view the UK-specific refund policy If you are in the Netherlands, contact Customer Service McAfee Refund Policy If you are not satisfied with your product for any reason, McAfee offers a money back […]
Summary Use this article if: You want to cancel your subscription for a McAfee consumer product that you no longer use, such as McAfee LiveSafe or Total Protection. You want to turn off Auto-Renewal. You want to cancel your McAfee account. NOTE: If you want to cancel your McAfee account or you want to get a refund, contact Customer Service. If you didn’t realize […]
Summary Use this article if: You want to turn off Auto-Renewal. You want to stop McAfee subscription fees from being taken from your credit card. NOTE: If you want to talk to someone about your Auto-Renewal fees or if you want a refund, contact Customer Service. Auto-Renewal automatically renews your McAfee product subscription before it expires. This action makes sure that your protection is never […]
Summary Use this article if: You want to learn more about the McAfee Auto-Renewal program. You want to turn Auto-Renewal on or off. NOTE: If you want to talk to someone about your Auto-Renewal fees or if you want a refund, contact Customer Service. All paid subscriptions to McAfee consumer products are automatically enrolled in the Auto-Renewal program. When enrolled, your subscription automatically renews every […]