Solution ESET business product no longer supported This article applies to an ESET product version that is currently in End of Life status and is no longer supported. The content in this article is no longer updated. For a complete list of supported products and support level definitions, review the ESET End of Life policy for […]
Issue Upgrade your ESET business product to the latest version by following the steps in the articles below: ESET PROTECT ESET Security Management Center (ESMC) Upgrade ESET Remote Administrator Upgrade ESET Endpoint Security or ESET Endpoint Antivirus Upgrade macOS and Linux workstations Upgrade ESET Mail, Server, or Gateway Security Upgrade other ESET business products Solution […]
Issue You received a complimentary ESET license card Solution Before downloading and installing your ESET software, you need to activate your license to receive your Username and Password. Remove any antivirus software Remove any other antivirus software from the system before you begin. Visit https://www.eset.com/int/support/activate/. Enter your contact details including a current email address and your License Key or Retail Code. Your packaging […]
Download and install ESET NOD32 Antivirus Special installation types The links below contain additional information for special types of installations: Offline Installation or installation of a previous version Installing from a 3-computer pack Uninstall any previously installed antivirus software on your system. Download the ESET NOD32 Antivirus installer file, and double-click the installer file to begin the installation. […]
Issue ESET business product no longer supported This article applies to an ESET product version that is currently in End of Life status and is no longer supported. The content in this article is no longer updated. For a complete list of supported products and support level definitions, review the ESET End of Life policy for […]
Issue Installation fails when upgrading ESET Cyber Security or ESET Cyber Security Pro version 6.5 to version 6.6 Version 6.6 is no longer supported on macOS 10.6 (Snow Leopard), 10.7 (Lion) and 10.8 (Mountain Lion) Solution Windows users To resolve the issue, follow the steps below: Depending on your ESET product, delete one of the following […]
Issue You need to convert your existing ESET-issued Username and Password to a License Key in order to use ESET License Administrator (ELA) You do not have your License Key Details How does license conversion work? Version 5 and earlier ESET business products use an ESET-issued Username and Password for activation. Version 6 business products use […]
ESET License Administrator (ELA) is an all-in-one solution to manage business licenses, either as a license owner or as a Security Admin. You can monitor your licenses and activated units and observe license events such as expiration, usage, and authorization. The ESET License Administrator main page is divided into two sections the License owner and the Security Admin section. As […]
Solution Executive summary The purpose of this document is to review ESET’s End of Life policies, product-related support policies, and policies we follow for the support of various operating systems. This document should serve as a source of information for ESET business customers, for whom clear and predictable End of Life policies can significantly contribute […]
Solution ESET Mail Security for Microsoft Exchange Server (EMSX) checks the entire Active Directory of the host Exchange server to determine your total mailbox count. The Monitoring window in ESMX displays two types of mailbox counts: domain and local. The domain mailbox count reflects the count of all mailboxes in a specific domain to which the Exchange server (on which EMSX is […]