Issue You received a complimentary ESET license card Solution Before downloading and installing your ESET software, you need to activate your license to receive your Username and Password. Remove any antivirus software Remove any other antivirus software from the system before you begin. Visit https://www.eset.com/int/support/activate/. Enter your contact details including a current email address and your License Key or Retail Code. Your packaging […]
Download and install ESET NOD32 Antivirus Special installation types The links below contain additional information for special types of installations: Offline Installation or installation of a previous version Installing from a 3-computer pack Uninstall any previously installed antivirus software on your system. Download the ESET NOD32 Antivirus installer file, and double-click the installer file to begin the installation. […]
Issue ESET business product no longer supported This article applies to an ESET product version that is currently in End of Life status and is no longer supported. The content in this article is no longer updated. For a complete list of supported products and support level definitions, review the ESET End of Life policy for […]
Issue Installation fails when upgrading ESET Cyber Security or ESET Cyber Security Pro version 6.5 to version 6.6 Version 6.6 is no longer supported on macOS 10.6 (Snow Leopard), 10.7 (Lion) and 10.8 (Mountain Lion) Solution Windows users To resolve the issue, follow the steps below: Depending on your ESET product, delete one of the following […]
Issue You need to convert your existing ESET-issued Username and Password to a License Key in order to use ESET License Administrator (ELA) You do not have your License Key Details How does license conversion work? Version 5 and earlier ESET business products use an ESET-issued Username and Password for activation. Version 6 business products use […]
ESET License Administrator (ELA) is an all-in-one solution to manage business licenses, either as a license owner or as a Security Admin. You can monitor your licenses and activated units and observe license events such as expiration, usage, and authorization. The ESET License Administrator main page is divided into two sections the License owner and the Security Admin section. As […]
Solution ESET Mail Security for Microsoft Exchange Server (EMSX) checks the entire Active Directory of the host Exchange server to determine your total mailbox count. The Monitoring window in ESMX displays two types of mailbox counts: domain and local. The domain mailbox count reflects the count of all mailboxes in a specific domain to which the Exchange server (on which EMSX is […]
Solution Are you a Mac user? Frequently Asked Questions: I have a 3-computer license and receive an error during activation – what do I do? If you receive an error message (such as “Activation failed”) during activation, it is likely because you already used a retail code when you installed your first computer. After activating your […]
myESET connects multiple features to help you navigate and get the most out of your ESET products for homes. myESET provides the following features and applications: Devices – device management Device management allows you to access information about devices with ESET products connected to your myESET account or devices that were activated by licenses managed […]
ESET Multi-Device Security FAQ What is ESET Multi-Device Security? ESET Multi-Device Security is a bundle of ESET products that you can activate using a single license. A Multi-Device Security license allows you to install any combination of the following ESET products: ESET NOD32 Antivirus for Windows ESET Internet Security for Windows ESET Cyber Security or […]