Issue Upgrading to Windows 10 ESET home product compatibility with Windows 10 Upgrade Scenarios Known issues Windows 10 Education users Solution Business users: Click here To ensure a smooth upgrade to Windows 10: We strongly recommend that you upgrade to the latest version of your ESET product before upgrading to Windows 10. Updating (or performing an […]
Category: ESET for Windows
[KB3733] Known issues with ESET products and Windows 10
Issue Resolve common issues after upgrading to Windows 10 with ESET installed Solution The latest versions of ESET home and business products can be used with Windows 10. If you currently use ESET products and are planning to upgrade to Windows 10 from an earlier version of Windows, we recommend that you upgrade to the […]
[KB5534] Install ESET Mail Security for Microsoft Windows Exchange Server (6.x)
Issue ESET business product no longer supported This article applies to an ESET product version that is currently in End of Life status and is no longer supported. The content in this article is no longer updated. For a complete list of supported products and support level definitions, review the ESET End of Life policy for […]
[KB3640] Install and activate ESET File Security for Microsoft Windows Server (6.x)
Solution ESET business product no longer supported This article applies to an ESET product version that is currently in End of Life status and is no longer supported. The content in this article is no longer updated. For a complete list of supported products and support level definitions, review the ESET End of Life policy for […]
[KB2616] How do I delete the ehdrv driver using Device Manager in Microsoft Windows? (ESET)
Issue You recently uninstalled your ESET product The ehdrv driver is causing complications while installing an ESET product Solution I. Delete ehdrv.sys from your computer Click Start → Computer (or My Computer, depending on your version of Windows) and navigate to C:WindowsSystem32Drivers. Right-click ehdrv.sys and select Delete from the context menu. Figure 1-1 Click the image to view larger in new window Continue to part II In […]
[KB7292] Microsoft Windows Support Policy and ESET products
Issue ESET is committed to providing support for 32-bit and 64-bit versions of ESET products on Microsoft Windows operating systems ESET is not advocating the use of Windows XP at this time. See our article at welivesecurity.com for more information Frequently Asked Questions (FAQ) Solution Microsoft Windows 7 Microsoft is ending support for Windows 7 on January […]
[KB2728] Do I have the latest version of ESET NOD32 Antivirus 4 for Linux Desktop?
Issue You want to determine which version of ESET NOD32 Antivirus 4 for Linux Desktop you have installed Latest version of ESET NOD32 Antivirus 4 for Linux Desktop: 4.0.96.0 Solution We are always working to improve ESET security products, which results in new product versions that improve upon previous releases. To make sure you have the latest version […]
[KB2704] How do I uninstall or reinstall ESET NOD32 Antivirus 4 for Linux Desktop?
Solution Due to newer program releases or corrupted installations, reinstalling ESET NOD32 Antivirus 4 for Linux Desktop is sometimes necessary. The steps below demonstrate how to download, uninstall and reinstall your ESET security product. Download NOTE: You will need your unique username and password to download your ESET security product. Please reference your confirmation email […]
[KB7278] Windows 10 May 2019 update compatibility with ESET products
Issue Windows 10 compatibility issues with ESET products due to the Windows 10 May 2019 update Solution Windows 10 Compatibility with ESET home products The Microsoft Windows 10 May 2019 update (also known as 1903) may affect the performance of your ESET product depending on the version of your ESET product. Version 10.1 and later: If […]
[KB2703] Which version (32-bit or 64-bit) of ESET NOD32 Antivirus 4 for Linux Desktop should I download?
Solution To determine which version of ESET NOD32 Antivirus 4 for Linux Desktop you should download, first determine whether you have a 32-bit or 64-bit operating system using one of the two methods below: Method 1 Open the Terminal window, type the following command and press ENTER: arch The system type will display as i686 / i386 (32-bit) or x86_64 (64-bit). Figure 1-1 Click […]