Issue What is “phishing”? Enable the Anti-Phishing feature Enable accessibility permissions for your ESET mobile product for Android Resolve the “Improve functionality” or the “Allow accessibility to enable Anti-Phishing” message on the dashboard in ESET mobile products for Android Solution Getting started with ESET Mobile Security for Android: Step 5 of 6 ← SMS text commands | Call Filter → Phishing […]
Issue Schedule a device scan to run automatically at a pre-defined time Solution Open ESET Mobile Security for Android. Tap Antivirus. Figure 1-1 Tap the menu icon → Advanced settings → Scan level to select your desired scan level: Smart — scans SD card content in addition to the file types scanned by the quick scan. In-depth — scans all file types […]
Issue Configure detection of Potentially Unwanted Applications For more information about potentially unwanted applications or potentially unwanted content visit our knowledgebase article. Solution Open ESET Mobile Security for Android. Tap Antivirus. Figure 1-1 Tap menu and select Advanced settings. Figure 1-2 Tap the Detect potentially unwanted applications slider bar to enable or disable the setting. Figure 1-3 Your desired […]
Solution Devices configured as a Child Device cannot uninstall ESET Parental Control for Android without the PIN The parent PIN is required to change settings on a child device, including unstalling. For more information, see How do I set the PIN in ESET Parental Control for Android? Open ESET Parental Control for Android. In the top […]
Issue ESET business product no longer supported This article applies to an ESET product version that is currently in End of Life status and is no longer supported. The content in this article is no longer updated. For a complete list of supported products and support level definitions, review the ESET End of Life policy for […]
Issue You received an SMS with the link to download and install the ESET Secure Authentication (ESA) mobile App Log into Outlook Web App (OWA) using the ESA mobile app You need to change your personal identification number (PIN) for the ESA mobile app You are logging in for the first time and need to set […]
Issue ESET business product no longer supported ESET business product no longer supported. This article applies to an ESET server product version (ERA 6.x) that is currently in End of Life status and is no longer supported. The content in this article is no longer updated. For a complete list of supported products and support […]
Issue ESET business product no longer supported This article applies to an ESET product version that is currently in End of Life status and is no longer supported. The content in this article is no longer updated. For a complete list of supported products and support level definitions, review the ESET End of Life policy for […]
Issue Revert to an earlier version of the detection engine to repair an issue with ESET Mobile Security ESET Mobile Security crashes or cannot load Solution From the home screen of your Android device, tap Settings. Figure 1-1 Tap Apps & notifications → ESET Mobile Security. Figure 1-2 Tap Storage → Manage space. Figure 1-3 Tap Clear Data. Figure 1-4 Languages Deutsch Español Last […]
Issue Latest version of ESET Parental Control for Android: 3.0.8 Solution System Requirements | Install and uninstall | Manage device | Support Resources | Known Issues What is ESET Parental Control for Android? ESET Parental Control for Android is an app for Android devices that allows parents to monitor and regulate the use of mobile devices by their children.Features: Monitor a child’s device […]