How does the subscription suspension work ? (Dr.Web) 0 (0)

A valid subscription can be suspended at any time for a period ranging from 10 days to 90 days. For example, a customer takes out a three-month subscription, from 1 June to 31 August, and pays for the entire period of its use. Twenty days later, on 20 June, the customer goes on a business […]

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How can I disable my subscription ? (Dr.Web) 0 (0)

Sign in to the SCC. Go to the My subscriptions tab. Open the Subscription management section.If you use Dr.Web to protect multiple devices, specify the device for which you want to disable your subscription. If you want to disable the service for all of your devices, select all. If you took out a subscription, for example, to cover three devices, […]

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How can I remember to renew my subscription every month? (Dr.Web) 0 (0)

In the My subscriptions section in the subscription information area, enable automatic renewals. The system will remind you that your balance is about to expire, and after your account balance is recharged, the subscription will be automatically renewed—until you disable it or the balance gets too low. Source : Official Dr.Web Brand Editor by : BEST Antivirus […]

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How can I renew a suspended subcription ? (Dr.Web) 0 (0)

To renew a suspended subscription, select Get Dr.Web in the My subscriptions tab of the Subscription management. Specify the new term of the subscription. Change the other parameters if necessary. The subscription will immediately be renewed. And Dr.Web will begin working immediately, too—provided you have sufficient funds in your account to continue using the service and Dr.Web is installed on […]

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How can I Renew a valid subscription? (Dr.Web) 0 (0)

If you have a valid subscription: Sign in to the SCC. Go to the My subscriptions tab. Open the Subscription management section. If you use Dr.Web to protect multiple devices, specify the device for which you want to renew your subscription. If you want to renew the service for all of your devices, select all. If you took out a […]

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How to activate a Dr.Web Mobile Life Serial number ? 0 (0)

1. At https://www.drweb.com/saas/mydrweb/activate/, specify the serial number for your Dr.Web subscription. If you do not have a Doctor Web account, create one. You will be emailed the login and password used to access your account and your subscription’s personal user account area. Or sign in to the account you already have. 2. After registration, you will […]

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For how long can I subscribe ? (Dr.Web) 0 (0)

The first subscription you take out must have a length of three months or longer. In the future, you can subscribe for any period starting from 1 month. By paying for a subscription only for the period you need, essentially you are getting the opportunity to pay for an anti-virus on an instalment basis. Source […]

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How do I activate service ? (Dr.Web) 0 (0)

Buy a subscription and get access to the Dr.Web Subscription Control Center (SCC) after you pay. Sign in to the SCC. Download and install Dr.Web. Your Dr.Web Anti-virus service subscription is valid once you activate (pay for) your subscription. And your Dr.Web protection will begin working from the moment you install Dr.Web on your protected […]

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