- Sign in to the SCC.
- Go to the My subscriptions tab.
- Open the Subscription management section.If you use Dr.Web to protect multiple devices, specify the device for which you want to disable your subscription.
If you want to disable the service for all of your devices, select all.
If you took out a subscription, for example, to cover three devices, but you want to disable your subscription for two of those devices, select the first device and then, while pressing and holding down the Ctrl button, click on the second device.
- Select the action Disable Dr.Web.
You will be able to check the status of a disabled subscription on the same page, in the subscription information section. Note the grey shield next to the device name — this means that Dr.Web is no longer protecting your device.
Disabling your subscription means that the Dr.Web anti-virus will immediately stop protecting your device. Money previously paid for a subscription will not be refunded. You can use up your remaining balance at any moment—all you need to do is re-enable Dr.Web!