What is RDM ? Quick Heal RDM is a web-based portal that enables you to manage and control the devices under your management. You can manage the devices remotely through the web portal and change the settings related to security of the device and the data. This also makes you independent of taking help of […]
Description: This article will help to perform certain basic self-troubleshooting for the issue reported in Quick Heal Mobile Security. By following the steps mentioned in this article, you will able to share the correct logs with Quick Heal support for your issue. Steps to Perform: Open Quick Heal application – Tap on Global Settings. Tap […]
Abstract This guide includes in-depth information about Online Purchase of QH Mobile products from Google Play store 1) Which Products are available of Quick Heal for mobile on Play Store: Paid products of Quick Heal on Play Store are Quick Heal Total Security, Fonetastic Pro. 2) How to Purchase Quick Heal Product from Play Store: Login […]
Description: This is the informative documents to clear the reason behind the why installation got failed due to Security error code 505. So this document will help you to understand proper process to install Quick Heal mobile products in device if above error occurred while installation of Quick Heal mobile security or Fonetastic. Cause of this […]
Reported incident : Invalid product key error while activation of Quick Heal Mobile Total Security Case story: Customer purchased Total Security from Google Play Store and activated successfully. Later on customer changed wp-signup.phped email id from ***@gmail.com to ***@yahoo.com mail id. Due to some reason, customer formatted mobile device. Now he reinstalled Quick Heal Mobile Security from […]
Symptoms: Browsing Protection Alerts may occur due to many reasons like Malware/PUA, Browser Add Ons/Extensions or you are opening malicious web site. Browsing Protection Alert mainly causes due to some malicious applications or contents try to communicate with the malicious web-site. In above alert message, it shows information about name of Detected Web Site along […]
Symptoms : You may come across an error message as “Unable to detect internet connection” whenever we try to update Quick Heal with following symptoms while updating Quick Heal desktop products like Antivirus Pro/Internet Security/Total Security: Whenever we do perform online update, it shows error message of “Unable to detect internet connection”. Whereas Internet Connection is active and we […]
You may come across Update error “The update definition file is corrupt. Aborting the update process ID:3 Please try again to take update, if issue persists contact Support”. Symptom: Whenever we perform online update, it shows error message of “The update definition file is corrupt. Aborting the update process ID:3. Please try again to take update, […]
You may come across Update error: “The update definition file is corrupt. Aborting the update process ID:2 Please try again to take update, if the issue persists contact Support”. Symptoms: Whenever we perform online update, it shows error message of “The update definition file is corrupt. Aborting the update process ID:2. Please try again to take […]
Description: This guide would help you to configure the settings where unable to access shared Printer/Folder in the network after installing Quick Heal Software. Let’s do the settings where unable to access shared Printer/Folder in the network after installing Quick Heal Software as below Open Quick Heal Software -> Click on Internet & Network. Click […]