Kaspersky for Home Secure Keyboard Input limitations in Kaspersky Security Cloud “Failed to unlock data vault” error in Kaspersky Security Cloud Webcam Protection in Kaspersky Security Cloud License problems in Kaspersky Security Cloud How to install and activate Kaspersky Security Cloud Free Kaspersky Security Cloud release notes How to protect mobile devices using the activation […]
The article concerns Kaspersky Security Center 11 (version 11.0.0.1131). The klactgui tool allows performing the following actions on the remote computer: Enable and disable traces Change the trace level Download the trace files Download applications settings Download the GetSystemInfo report Download event logs Start and stop applications Run Network Agent diagnostics Generate application dumps and […]
The article concerns the following versions of Kaspersky Security Center 10: Service Pack 3 (version 10.5.1781.0) Service Pack 2 Maintenance Release 1 (version 10.4.343) The klactgui tool allows performing the following actions on the remote computer: Enable and disable traces Change the trace level Download the trace files Download applications settings Download the GetSystemInfo report […]
Kaspersky application hangs or crashes while scanning To fix the issue: Eject any external devices and start a quick scan of the computer. Boot the computer in Safe Mode. See this article for instructions. Open the Kaspersky application and start a full scan of the computer. If the scan completed successfully in Safe Mode, it’s possible that […]
This article concerns: Kaspersky Endpoint Security 11 for Windows Kaspersky Endpoint Security 10 for Windows Kaspersky Security 10.x for Windows Server Kaspersky Embedded Systems Security 2.x Kaspersky Embedded Systems Security 3.x Kaspersky Security for Virtualization 5.х Light Agent Issue After installing a Kaspersky application, your operating system might crash with a blue screen of death […]
Cause The Windows Installer Service does not allow you to install multiple applications at the same time. Solution Wait until the other application has finished installing. Try installing the Kaspersky Lab product once again. Restart the operating system and try installing the Kaspersky Lab product once again. If this solution didn’t work, use the Process […]
Cause Windows updates have not been installed that are necessary for installing the .Net Framework. Solution Restart the Windows Update service: Open Control Panel and go to Administrative Tools → Services. Right click on Windows Update and select Stop from the shortcut menu. Repeat step 2 for the Security Center service and the Background Intelligent Transfer Service (BITS). Start File Explorer and find the folder C:\Windows\SoftwareDistribution […]
Issue Installation of a Kaspersky application on a computer running Windows 7 may freeze at the step “Installing Microsoft .Net Framework”. Solution Create a restore point. See the instructions on the Microsoft support website. Download Microsoft .Net Framework 4.8. Run the downloaded installer. Select the checkbox I have read and accept the license terms. Tap Install. Wait until the installation […]