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Servers may encounter performance or network related issues when using a policy with Real-Time Protection features enabled. As an example, DNS/DHCP/DC servers may be unable to resolve hostnames when Web Protection is enabled. This article explains how to disable Real-Time Protection features during installation to avoid these server issues.

There are two ways to resolve this:

  • Disable conflicting features in the default policy, or
  • Use the command line to deploy agents into a new group and policy.

Disable conflicting features in the policy

Important: By disabling Real-Time Protection features in your default policy, you are turning them off for all endpoints that use the default policy.

  1. In the Malwarebytes Nebula platform, navigate to Settings > Policies > Default Policy or select a policy.
  2. In the policy go to Protection settings section then disable any Real-Time Protection settings that you do not wish to use on your server(s).
    Proteciton_settings.PNG
  3. Click Save.
  4. Install the server endpoint using the updated default policy. For details on installing an endpoint, see the Malwarebytes Nebula platform Administrator Guide.
  5. The endpoint might require a reboot after installation in order for the changes to take effect.

Important

  • Double-check the Group ID before installing. If you specify a group name that does not exist, the endpoint will be assigned to the default group instead.
  • The Windows setup filename may differ from the example, depending on the installer type.

Source : Official Malwarebytes Brand
Editor by : BEST Antivirus KBS Team

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