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If you encounter the error message “Internal activation server error. Please try again or contact Technical Support Service“, do the following:

 

Check if you have an Internet connection

Use Internet Explorer to check if your computer has an Internet connection (for example, try to open http://www.kaspersky.com/). If you have no access to the Internet, contact your Internet service provider for troubleshooting. Try to install the application once again when the Internet connection is restored.
 

Configure Firewall settings

Firewall provides secure work in the LAN and on the Internet Firewall is a program which monitors data transferred via the Internet or local networks. According to the settings, Firewall blocks or allows data transfer.

If Firewall is installed on your computer, make sure that an allowing rule is created for the avp.exe process in the Firewall settings.

 

Check the system date on your computer

 

Try to install the application once again in an hour

If the recommendations described above did not help to resolve the problem, try to activate the application a few more times later (in about an hour).

 

Contact Kaspersky Technical Support

If the error persists, contact Kaspersky technical support by choosing the topic and filling out the form.

We do not provide technical support for Kaspersky Free. Try looking for a solution on the Community page or create a new topic with the detailed description of the problem.

If you require full technical support, purchase a license and upgrade your free application to one of the supported Kaspersky home products. For example, Kaspersky Internet Security.

Source : Official Kaspersky Brand
Editor by : BEST Antivirus KBS Team

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