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To collect Kaspersky Virus Removal Tool trace files:

  1. Press and hold the Win and R keys on your keyboard.

Win + R keyboard hotkey

  1. Drag-and-drop the installer to the Run window.

The Run window and the Kaspersky Virus Removal Tool icon

  • In the entry line, the path to the file will appear.
  1. Type -trace after the path to the file and click OK.

Enabling traces in Kaspersky Virus Removal Tool

  1. To run the application, follow steps 2-6 from this article.
  2. Reproduce the issue.

A trace file under the name KVRT.<version_date_time_random characters>.log.enc1 will be created in the C:\KVRT2020_Data\Traces folder

A Kaspersky Virus Removal Tool trace file in the folder.

Source : Official Kaspersky Brand
Editor by : BEST Antivirus KBS Team

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