You can update your credit card information by signing in to your account.

For China, Japan, Korea, Hong Kong, and Taiwan visit your Norton Store to update your credit card information.

When your subscription is due for renewal, and if the credit card information in your account is outdated, we send you a notification to update your credit card. You can also update your credit card information by clicking on the notification.

  1. Sign in to your account.

    If you do not remember your account password, then click Forgot password? and follow the on-screen instructions to recover your lost password.

    To update your email address, password and other personal information, read Update your account settings.

  2. In the My Account page, click Billing Information.
  3. Depending on your situation, do one of the following:
  4. If you already have the card details saved, click the Edit icon next to your card and type in any information that you want to update.
  5. If you don’t have any cards saved to your account, fill in the required information.
  6. Click Save.

    “Update successful” message is displayed when you save the changes. A notification email is also sent to your registered email confirming the changes.

    If you are unable to update the credit card information from your account, contact Member Services & Support.

    Contact us

Country not listed when editing the billing information

  • The Country field’s list under Billing Information varies depending on the country selected in the account. This is usually selected at the time of account creation.

    If the Country field was not set or set incorrectly in the account, update personal information address field to correct country.

Credit Card Updater – CC Updater

    • NortonLifeLock, like many other e-commerce companies, leverage secure technology that automatically updates credit card details such as expiration date changes, account number changes, account closures, brand migrations between Visa and MasterCard, and more.
    • This is done on a routine basis and pings the information that is provided by the issuing bank which is associated with the credit card per standard industry practices.


    • Reduce excessive authorization declines.
    • Reduce costs of manually updating payment data.
    • Reduce unnecessary customer interaction and risk of service cancellation.
    • Minimize staff contact with sensitive payment data.

Need more help?


Source : Official Norton Brand
Editor by : BEST Antivirus KBS Team

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