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If you cannot update the virus definitions for Norton using LiveUpdate, manually download and install the virus definitions using Intelligent Updater.

Update virus definitions using Intelligent Updater

  1. Go to the Intelligent Updater downloads page.

    The Intelligent Updater download page is currently hosted by Symantec Enterprise Security, which is now a division part of Broadcom Inc.

  2. To choose the correct definition set, you need to know the name and version of your Norton product and the version of Windows.
  3. Depending on your version of Windows and Norton product, download the appropriate definition set.
    Norton product version Windows 32-bit platform Windows 64-bit platform
    22.9 and later e.g. 20170126-020-core3sdsg2v5i32.exe e.g. 20170126-020-core3sdsg2v5i64.exe
    22.7 and 22.8 e.g. 20170126-020-core3sdsv5i32.exe e.g. 20170126-020-core3sdsv5i64.exe
    22.6 and earlier e.g. 20170126-020-v5i32.exe e.g. 20170126-020-v5i64.exe
  4. Save the file to the Windows desktop.
  5. On the desktop, double-click the file that you downloaded.
  6. In the Intelligent Updater window, click Yes to continue.
  7. When Intelligent Updater finishes updating the definitions, click OK.

Need more help?

Source : Official Norton Brand
Editor by : BEST Antivirus KBS Team

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