Applies to Sophos Home app for iOS and Android. What is the Sophos Home App? Sophos Home app is a mobile app that allows Sophos Home Premium users to manage their Sophos Home protected computers directly from their iOS or Android phones (the app is not designed for tablets). The app provides the same features* as the Sophos Home Dashboard , […]
This article provides the recovery options available for Multi-Factor authenticated Sophos Home accounts. Recovery via Direct Access Recovery via Email or Mobile number Recovering dashboard access using Direct Access / SSO You can access your Sophos Home Dashboard via Dashboard / Manage Devices buttons from the Sophos Home program to log in without 2FA . This provides access to […]
Applies to: Sophos Home Premium What is MFA Setting up MFA Signing in to MFA enabled accounts Email alerts from MFA Forget devices from MFA access What is Multi-Factor Authentication/MFA? Multi-factor authentication (MFA) is a feature that increases the Sophos Home accounts’ security by adding an extra layer of verification when logging in. Setting it […]
The Password Safe is an Intercept X for Mobile feature that allows iOS/Android users to manage all of their passwords in one place, secured by a master password and (optional) a key. The key would be the equivalent of a real life key, which is required to launch the application and access the password database. Users can […]
What is Sophos Intercept X for Mobile? Sophos Intercept X for Mobile provides free device, network, and application security for Android, iOS and Chrome OS (managed only) devices. It is offered as managed (requires a license) and un-managed (free version for individuals). This document covers the use and support of the un-managed (Free) version of Sophos […]
Overview Several methods can be used to test if the Sophos Home detection features are working correctly. Test these items from any Sophos Home computer: Note: All the files and links in this article are completely harmless. They are designed to trigger the Anti-Virus software into recognizing it as if they were a virus and if […]
This article covers all of the features available in Sophos Home Premium, Free and Trial. What features are included in Sophos Home? Sophos Home Premium goes far beyond traditional antivirus to deliver advanced, real-time protection from the latest malware, viruses, ransomware, malicious software, hacking attempts, and more. It also provides options for parental web filtering, remote […]
Applies to Sophos Home (Windows) What is the In-product cart? Sophos Home for Windows 10 includes a shopping cart inside the antivirus. This allows Sophos Home Free users, running Windows 10 computers, to purchase Premium features directly via the antivirus interface. Steps to access the in-product cart 1 – Open Sophos Home from your system tray 2 […]
This article covers how to view and navigate the HISTORY tab in the Sophos Home Dashboard. What is the Sophos Home Dashboard HISTORY tab? The HISTORY tab, located in your Sophos Home Dashboard shows all the Sophos Home related activities on a given computer for the past 90 days. It is broken down into 5 sections and […]
Applies to: Sophos Home Premium and Trial This article covers how to get started with Sophos Home for Windows, Mac and Mobile devices, as well as how to configure it and perform installations on additional devices. If you are looking for more information regarding what is Sophos Home and how to get it, please visit […]