Applies to: Sophos Home Premium and Trial – (Windows) What are local exclusions/Exploit related exclusions, and when to use them Applications that present incompatibility issues with Sophos Home Exploit protection may be added to local exclusions/exploit dashboard exclusions to allow them to run. Additionally, installation failures for trusted software can sometimes be resolved by temporarily […]
Applies to: Sophos Home Premium (Windows) only Customers running Sophos Home are protected by its real-time features, which will detect and stop threats as they try to access their systems. However, if an infection is suspected, or after having cleared a threat, customers may run a manual scan to ensure the system is healthy again. […]
Applies to: Sophos Home for Windows Customers running Sophos Home are protected by its real-time features, which will detect and stop threats as they try to access their systems. However, if an infection is suspected, or after having cleared a threat, customers may run a manual scan to ensure the system is healthy again. Running a […]
Applies to: Sophos Home for Windows Sophos Home is integrated with Windows Defender Security Center and will trigger actions needed in it when certain scenarios occur: 1) An update hasn’t been received for 7 days 2) On-Access protection is turned off Example of needed actions: What to do: Scenario 1) An update hasn’t been received for […]
Applies to: Sophos Home for Windows Privacy Protection is a Sophos Home Premium feature that protects against unwanted use of the webcam. When the camera is in use, Sophos Home notifies the user for awareness purposes, there will be no dashboard alert for these messages. Depending on the type of application, users may also be required […]
Applies to: Sophos Home for Windows Note: Before installing Sophos Home, make sure that your computer meets the system requirements for installing Sophos Home. Video instructions New users – step by step installation Access the Sophos Home page to start the download Double-click on the downloaded SophosInstall.exe file to run the installer (you will find it in your Downloads folder) On the User […]
I have a Windows computer On your keyboard, press Windows key + R to open the Run window. Type msinfo32 then click OK.. The System Information window opens. This shows information about your computer including the operating system and the system type of your computer. I have a Mac From the Mac menu bar, click on the Apple icon. Select About This Mac. The About This […]
Applies to: Sophos Home for Windows This article covers the steps to uninstall Sophos Home from your Windows machine. Instructions Windows 10 or Windows 8 computers Click on Start, or the search bar, and type appwiz.cpl Press Enter to launch it Double-click on Sophos Home from the list of the installed programs. Note: In some cases, you may […]
This article covers how to protect additional computers (Mac/Windows) with Sophos Home accounts/subscriptions, using your Sophos Home dashboard Video steps Click on a button for video steps , then choose existing user Step-by-step Access your Sophos Home dashboard (Check this link for more details about accounts) Click on the Add Device button (or , if you are on the computer […]