Use the below information to update your account details. Please ensure that you keep the details up to date to work with your account, make renewals, and receive notifications. If you forgot your password or have issues receiving the password reset email, read Recover your NortonLifeLock account. For China, Hong Kong, Japan, Korea, and Taiwan: To […]
This problem may happen if you have accidentally purchased Norton more than once or your Norton subscription was automatically renewed while you also purchased Norton elsewhere. If you have more than one Norton subscription active at the same time, you can share one of the subscriptions with friends or family, or contact Member Services and Support to […]
If your device has a Norton product installed, you can remotely view the status of your device and resolve the security issues from your account. Your device should be online to resolve the issue. You can also learn how Norton has helped protect your identity and devices by looking at the protection report. The color of […]
You create an account when you purchase or install your Norton product. You can manage your subscription, find your product key, activate subscription renewal, or access other services from your account. Access your account Go to my.Norton.com and click Sign In. If you do not have a Norton account, click create a new account and complete the sign-up process. Type […]
Norton account lets you manage all of your Norton services and product keys from one location. When you make a purchase from the Norton Online Store or when you activate your subscription, Norton prompts you to create a Norton account. All you have to provide is your email address and set a password. After your […]
Two-factor authentication is a security feature that adds an extra layer of security for your account. If you enable this feature, you need to enter your account password and a special verification code sent to your phone via text, voice, or mobile app. This code is specific to your account and changes every time you […]
Norton Safe Web analyzes and rates websites to see how they affect your device. When you see the grey icon next to the search results, it indicates that Norton Safe Web has not analyzed that website. If you are a site owner, you can submit your website for evaluation. If your website is already evaluated […]
Antiphishing provides you the following information about the websites you visit: If the website is safe to enter confidential information If the website is fraudulent If the website is suspicious If the website is known to give annoying results The Norton Safe Web pop-up window in Microsoft Edge, Mozilla Firefox, Google Chrome, or Safari browsers lets you […]
If you cannot update the virus definitions for Norton using LiveUpdate, manually download and install the virus definitions using Intelligent Updater. Update virus definitions using Intelligent Updater Go to the Intelligent Updater downloads page. The Intelligent Updater download page is currently hosted by Symantec Enterprise Security, which is now a division part of Broadcom Inc. To choose […]
Norton Mobile Security runs LiveUpdate automatically at predefined intervals. Also, you can save on your monthly mobile bills by downloading updates only through Wi-Fi connection or disabling updates while roaming. To manually run LiveUpdate and install Anti-Malware updates, do the following: Run LiveUpdate From the Home screen, launch the Norton Mobile Security app. In the […]