If you use VeraCrypt simultaneously with a Kaspersky application, it may cause errors in the work of a Kaspersky application. For correct work of these applications, upgrade VeraCrypt to version 1.19 or later. If the issue persists, submit a request to Kaspersky technical support by choosing the topic and filling out the form. Please attach a Getsysteminfo report to your […]
This article concerns: Kaspersky Internet Security Kaspersky Anti-Virus Kaspersky Total Security Kaspersky Free Before installing a Kaspersky application on Windows XP, check if the processor of your computer supports SSE2 instruction set. You can check it on the vendor’s website. Download the installer for a compatible version of a Kaspersky application: If your processor supports SSE2, you can […]
Starting January 14, 2020, Microsoft does not provide security updates or support for PCs with Windows 7. However, we will continue supporting our products that are compatible with Windows 7 in accordance with the product lifecycle. For more information about the product lifecycle, see pages for Solutions for business and Products for home. At the end of their […]
This article concerns: Kaspersky Internet Security Kaspersky Anti-Virus Kaspersky Total Security Kaspersky Small Office Security Before upgrading to Windows 10, download and install the latest version of Kaspersky Internet Security, Kaspersky Anti-Virus, Kaspersky Total Security or Kaspersky Small Office Security, аnd then update the anti-virus databases. If you have any issues using you Kaspersky Lab product after upgrading, see the recommendations below: […]
Should you encounter activation errors such as “The key is already in use”, we recommend deleting the license key from the application and activating the product once again. Before deleting the key from the application, make sure you still have the activation code. You will not be able to reactivate the application without an activation code. To […]
How to contact the seller In case you purchased the code via the Kaspersky website or My Kaspersky, contact Kaspersky technical support by choosing the topic and filling out the form. If you made your purchase via a different Kaspersky partner, contact them directly. What information to provide For a refund request, you will need to provide the following information: […]
To view our prices, visit our online store. To view payment options, click Buy Now on a product of your choice. To get information about your order or subscription, go to this page. Select the “Purchase and payment help” option to identify your partner and find answers to frequently asked questions. Source : Official Kaspersky Brand Editor by : […]
You can purchase subscription for a Kaspersky home product from your Internet service provider. The subscription fee will be deducted regularly from your Internet service account. To learn more about how to purchase, activate and cancel the subscription, contact technical support of your Internet service provider. Source : Official Kaspersky Brand Editor by : BEST Antivirus […]
If the key for a Kaspersky Lab product for business expired before its term was supposed to end, make sure the system date on your computer is set correctly. If the system date is set correctly, please submit a request to technical support to replace the key file. Attach the key file to your request and provide the […]
To get a key file for business products using an activation code: Go to the Kaspersky website Enter your activation code, email address, and the text displayed on the CAPTCHA image. Select the checkbox to confirm your agreement on data provision. Click Get key file. A .zip archive containing the key file will be sent to your […]