If the download of Norton Family application fails or if you see a message “Unable to continue”, it could be due to the following reasons: A temporary issue with connecting to our servers. This will be resolved automatically so please try to download after some time. Your device has a third-party security program that affects […]
Norton Family lets your kids enjoy the web safely on their iOS device while keeping you informed on their activities so that you can guide them whenever needed. Following are some of the common problems that related to Norton Family for iOS and troubleshooting steps to fix them. Installed apps disappear on my child’s iOS […]
Use the information below to resolve issues that you may notice while installing a profile on your child’s device. You see this message if another MDM profile is already installed on the device. Follow these steps to remove the existing one and add NortonLifelock’s profile. Open Settings app. Tap General > tap Device Management or Profile > Management Profile. Tap the existing profile and […]
If you have problems installing Norton device security after migrating from Comcast, you need to remove the older version and install the newer version of Norton device security. Depending on your operating system, do one of the following: Windows Download and run the Norton Remove and Reinstall in Advanced mode to remove Norton device security. […]
To fix this problem, uninstall any third-party security software that was installed on your Mac. If the problem persists, run a removal tool to remove the remnants of security software. STEP 1: Uninstall the third-party security software Click the Finder icon in the Dock to be in the Finder. On the menu bar, click Go > Applications. Do one of the following: […]
To fix this problem, uninstall and then reinstall your Norton product. STEP 1: Uninstall Norton device security Before you follow the below steps, ensure that you close your Norton application, if it is already opened. On your Mac, click the Finder icon in the dock, and then click Applications in the left pane under Favorites section. Find the Norton application icon and […]
To fix this problem, uninstall Norton, and then download and install the latest version of Norton. STEP 1: Uninstall Norton On your Mac, click the Finder icon in the dock, and then click Applications in the left pane under Favorites section. Find the Norton application icon, and drag it to the Trash or Bin. Click Continue. When prompted, type your administrator account […]
Norton installation has detected one or more programs on your computer that are not compatible with Norton. Note down the incompatible program that is listed in the error message and uninstall it. Uninstall any non-Norton security product Press the Windows + R keys to open the Run dialog box. Type in the following text, and then press Enter. appwiz.cpl In […]
After you upgrade your computer to the latest version of Windows 10, this message may be displayed if you do not have the latest version of the Norton product. Update your Norton product On the bottom-right corner Microsoft displays the pop-up message. Click Update. Keep option leaves Windows Defender enabled, and removes the Norton product. In the User […]
You may also see the error “Norton product will not install in compatibility mode. Close this window and restart the installer in normal mode.” These errors can appear if Norton is not compatible with your operating system or if you are running the installer in the compatibility mode. Check Norton compatibility The Norton that you […]